At a glance

Our purpose is to bring the magic of M&S through exceptional quality, value, service and innovation to every customer, whenever, wherever and however they want to shop with us. Our vision is to be the most trusted retailer, doing the right thing for customers, with quality products at the heart of everything we do. This is underpinned by our strategy to Reshape M&S for Growth, and through this, we are seeing the beginnings of a new M&S.

Our performance

Financial highlights

£ 13.0 bn
Group revenue
£ 672.5 m
Group profit before tax
£ 716.4 m
Group profit before tax and adjusting items
£ 45.7 m
Net debt excluding lease liabilities
21.9 p
Basic earnings per share
24.6 p
Adjusted earnings per share

Chairman’s introduction

CEO overview

Stuart Machin, Chief Executive Officer, shares an overview

of performance in 2023/24 

Reshaping M&S

Two years into our plan to Reshape for Growth we can see the beginnings of a new M&S. Food and Clothing & Home grew volume and value share ahead of the market and sales increased across stores and online. Both businesses have now delivered 12 consecutive quarters of sales growth and this trading momentum gives us wind in our sails, and confidence that our plan is working. We are becoming more relevant, to more people, more of the time. We have a clear plan, a clear vision for the future, and there is so much opportunity ahead of us. We are at the beginnings of a new M&S.

our strategy

Featured case studies

2024 Downloads

TITLE DOWNLOADS
Full Annual Report PDF
Notice of Meeting PDF
TITLE DOWNLOADS
Strategic Report PDF
Chairman's Governance Overview PDF
Financial Statements PDF
Task Force on Climate-Related Financial Disclosure Report PDF
Annual Report - ESEF - XBRL files ZIP
Annual Report - ESEF - View XBRL Viewer