Our dividends are usually paid in January and July. For more up-to-date information, please go to our Dividend page.
There are three key choices:
- The quickest, most efficient and secure way to receive your dividends is to elect for them to be paid directly into your bank account. This is the only payment method for cash dividends offered by M&S.
- You can choose to join the Dividend Re-investment Plan (DRIP), which is a simple way to use your cash dividend payments to purchase additional M&S shares and increase your shareholding. For more information on the DRIP, please click here.
- You can use your dividends to buy eVouchers for M&S and other retailers, with an uplift through EQ Boost. All you have to do is register for an account using the link below and your dividends will be paid straight into that account, you can then boost those dividends into eVouchers. More information can be found here.
Further details on deadlines to make changes for the next dividend payment, please contact Equiniti or visit our 'Your Dividends' page.
If you do not provide your bank or building society account details your dividend will be held in escrow by Equiniti on your behalf. You will still receive your annual dividend statement; however, you will not receive the money until your bank details are received, after which payment will be credited to your account as soon as possible. Please note that your dividends will not accrue interest while they are being held for you and there may be a fee for Equiniti to reissue payments.
You can quickly and easily provide bank mandate details or check the details Equiniti currently hold by visiting www.shareview.co.uk. Here you can log in to your existing Shareview Portfolio or create a new Portfolio through our fully online process.
You can provide the details by calling M&S’ registrar, Equiniti, on their helpline on +44 (0) 345 609 0810 (please use the country code when contacting us from outside of the UK). Lines open 8.30am to 5.30pm (UK time) Monday to Friday (excluding public holidays in England and Wales). For deaf and speech impaired customers we welcome calls via Relay UK. Please see www.relayuk.bt.com for more information.
Yes, you can choose to join the Dividend Re-investment Plan (DRIP), which is a simple way to use your cash dividend payments to purchase additional M&S shares and increase your shareholding. For more information on the DRIP, please click here.
You can use your dividend to buy eVouchers for M&S and other retailers, with an uplift through EQ Boost. All you have to do is register for an account using the link below and your dividends will be paid straight into that account, you can then boost those dividends into eVouchers. More information can be found here.
You can check the bank mandate details Equiniti hold are up to date or elect one of the other choices by visiting www.shareview.co.uk or using the QR code below. Here you can log in to your existing Shareview Portfolio or create a new Portfolio through our fully online process.
Otherwise, if you have any queries please contact the helpline on +44 (0) 345 609 0810 (please use the country code when contacting us from outside of the UK). Lines open 8.30am to 5.30pm (UK time) Monday to Friday (excluding public holidays in England and Wales). For deaf and speech impaired customers we welcome calls via Relay UK. Please see www.relayuk.bt.com for more information.
Our share registrar’s Equiniti can help you with this unless you hold through a different registrar or nominee. If this is the case, please contact your broker.
Yes, in certain circumstances they will be taxable. Helpful information can be found at: https://www.gov.uk/tax-on-dividends
You can have your dividends paid into any UK bank or building society account by direct credit.
We believe the digital format has proved a success however we are keeping it under review.
We believe in the digital format as it enables all our shareholders to join and equally participate in the meeting without travel.
In the digital format we have delivered a near 200% increase in shareholder engagement compared to the last in-person meeting in 2019.
We have introduced reputable journalists as shareholder advocates who put shareholder's questions direct to the Chairman and executive team. As a result we have grown both shareholder engagement and participation.
It is, of course, important to us that we have the opportunity to hear from you, our shareholders, directly. You will have the opportunity to ask a question live during the meeting by telephone; full details and instructions will be provided on the Lumi AGM platform on the day of the AGM.
If you would like to ask your question at the AGM in person, you can send us a video recording of yourself asking your question by email to [email protected].
Our Notice of Meeting is published annually within our Annual Report. This can be accessed via our website and is situated here.
Shareholders will enjoy the best experience by joining the 2024 AGM online via the Lumi website. Shareholders who wish to attend the AGM in person are asked to register their intention to do so in advance of the meeting. Shareholders can register by emailing [email protected], providing their full name and shareholder reference number, or nominee holding details, as applicable. Spaces will be allocated on a first-come first-served basis. As the meeting will be broadcast live, shareholders attending the meeting in person may be included in the live broadcast. By attending the meeting, shareholders are consenting to being filmed.
Please contact our share registrar Equiniti if you require the communications in an alternative format.
If you have more than one account on the share register you are likely to receive documentation for each account. These can be combined for you free of charge. Please write to our registrar, Equiniti.
Click here for the registrar's contact details
On 1st October 2007 Lloyds TSB Registrars, our registrars for over 10 years, were acquired by the private equity company Advent International. Other than ownership, the only other major change that this brought about was that the business was renamed 'Equiniti' – all staff, systems and procedures remained as before with the business staying in the same location in Worthing, West Sussex. Click here for the registrar's contact details.
For further frequently asked questions on a variety of topics please go to our registrars website. To view this click here.
Please write to our registrar, Equiniti, as soon as possible.
These are very important documents and are proof of your shareholding. They should be kept in a safe place. You will need them to sell/transfer some or all or your shares.
In most cases there is a charge to replace share certificates so we advise that you ensure you have looked thoroughly before requesting a new one.
Click here for further information on requesting new certificates and the associated fees.
If you have several Marks & Spencer share certificates we can combine these into one for you. Please send them to our registrar, Equiniti, together with a covering letter. There is no charge to private shareholders for this service. When sending your certificates you may prefer to send them by special delivery for added security.
Click here for the registrar's contact details
If you are administering an estate, you may need to transfer shares into the names of beneficiaries or sell the holding. The first step is to write to our registrar telling them what you are going to do. They will then place a temporary marker on the register to ensure that wherever possible, they do not issue further dividend payments or other correspondence in the shareholder's name. They will also send you the forms that you will need to complete.
Click here for the registrar's contact details
Our Annual report and Summary financial statements can be viewed online or down loaded in PDF format for printing. Although we encourage online viewing of these documents, a copy can be obtained by calling 0800 591 697.
Direct credit is a commonly used means of payment whereby funds are transferred directly into the recipient’s bank account, rather than by providing a cheque that must subsequently be cashed. Over 147,000 investors in M&S already receive their dividend payments in this way.
Direct credit is a more secure method of payment than cheques. It is used by most large organisations to pay, for example, employees’ salaries.
Instead of receiving dividend payments into your bank account, you may wish to build up your shareholding in M&S by using your dividends to purchase further M&S shares. The M&S Dividend Reinvestment Programme (‘DRIP’) is a convenient, easy and cost-effective way to do this. Visit shareview.co.uk/info/drip for more information and a DRIP application form. NOTE: If you are not eligible to join the DRIP, or you revoke your DRIP instruction, you will need to provide your bank or building society account details in order for future dividends to be paid to you.
Under the Company’s articles of association, the directors have authority to determine the method by which the Company’s dividends are paid, including by direct credit. The directors believe that this change is in the best interests of both the Company and its shareholders.
No. From July 2018, M&S will no longer pay dividends by cheque.
M&S has for many years encouraged shareholders to have their dividends paid by direct credit rather than cheque as it is a more efficient, secure, and environmentally-friendly method of payment. Furthermore, our registrar, Equiniti, currently reissues around 12,000 payments a year to M&S shareholders who fail to cash their cheques before they expire, often incurring cheque reissue fees at the expense of the shareholder. As at June 2017, thousands of shareholders still had not cashed the cheques sent to them in respect of the previous two dividends in January 2017 and July 2016.
With direct credit, dividends are automatically credited to your account as cleared funds on the day the dividend is paid, avoiding the delay associated with posting, depositing, and clearing cheques. It’s also safer because there is no risk of cheques being lost or stolen in transit (and the resultant cheque reissue fees). Finally, the reduction in printing, paper and postage supports the Company’s environmental objectives while also representing a cost saving.
You can have your dividends paid into any UK bank or building society account by direct credit.
Although payment by direct credit can only be made into a UK bank account, you do not have to live in the UK and the account does not have to be your own; you can nominate a friend or relative’s account if you wish. If you would rather receive payments into an overseas account, you may be able to join the Overseas Payment Service provided by M&S’s registrar, Equiniti. The service is available to over 90 countries and there is a fee, but this is often less than paying a sterling cheque into a foreign bank account. For more information, visit shareview.co.uk/info/ops.
You will be sent an annual consolidated dividend statement by post setting out details of all dividends paid to you in the previous twelve months. These statements are currently sent out in January each year. Alternatively, if you register for electronic communications at shareview.co.uk, you will be sent a notification by email on the day the dividend is paid.
If you do not provide your bank or building society account details your dividend will be held in escrow by Equiniti on your behalf. You will still receive your annual dividend statement; however, you will not receive the money until your bank details are received, after which payment will be credited to your account as soon as possible. Please note that your dividends will not accrue interest while they are being held for you and there may be a fee for Equiniti to reissue payments.