Find out about our approach to managing the sustainability of our food and non-food products
Over the years, we have been leading standards across the industry - from becoming the first retailer to sell 100% free-range eggs in 2002, to tracing all our beef back to the individual farm and animal. We want our customers to trust that the food they buy from M&S is sourced responsibly and with care.
We have the highest welfare standards in the market, meaning better quality food, and we will further solidify our market leading position and ensure this is consistent across species. In particular we will drive standards on chicken to improve farming and quality.
We will work with our suppliers to grow food responsibily, using less pesticides, and protecting natural resources like water & wildlife, as well as investing in partnershils with British farmers to help them care for the environment and produce great quality food.
Our aim is to reduce Food waste so we’re working hard to halve waste in our stores, maximising the level of edible surplus waste redistributed through our charity partnerships, as well as helping our customers waste less at home, through more re-sealable packaging and clearer labelling on when products can be eaten until.
With the aspiration to be more relevant, more often for our customers, we have developed a Plant Kitchen range – delicious, best in class quality, vegan products that appeals to a broad range of customers that also includes vegetarians, flexitarians and meat eaters. We plan to extend our offer across categories, customer missions and seasonal events, to always offer a vegan option.
We respect and support the dignity, wellbeing and human rights of the people who grow and make our quality products. We strive to be a fair partner – paying a fair price to suppliers, supporting local communities, and ensuring good working conditions for everyone working in our business and supply chains. Our Global Sourcing Principles, set out our minimum global supplier standards, which apply across our entire business and we continue to tirelessly work with our supply chain partners to drive positive change for workers by creating great places to work and exploring ways to enhance their livelihoods.
We now source 100% of soy from South America through certification and RTRS credit schemes, with an ambition to source 100% of soy from verified deforestations-free regions by 2025. All of our palm oil is certified as RSPO and we are working towards 100% segregated.
We will use less packaging, making sure what we do use is always recyclable and made from as much recycled content as possible.
We have a history of firsts behind us. Here are just a few examples:
Since 2004, we’ve received over 50 awards in recognition of our accomplishments within the food arena.
Sustainable Raw Materials
An overview of our priority raw materials, commodities and ingredients is included below.