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At M&S, quality is at the heart of everything we do. We make our clothes to last, using materials that have been sourced with care – so our customers can be confident look good, feel good and do good. With the M&S promise, our customers can be confident that our clothes are made with respect for people, communities, and the planet. We want to play our part in creating a more sustainable fashion industry and as the UK’s largest clothing retailer, we know that we really can make a difference.

Partnering with our suppliers

We’re working with our suppliers to source more sustainable raw materials and improve their chemical management practises. We also have robust animal welfare standards, which are regularly reviewed to ensure our supplier partners follow best practise.

Our Products

We want to make sure our products stand the test of time. We set high standards for the durability of our products with our own in-house performance testing. Find out more about our product standards.

Raw Materials

Raw materials can be a significant part of a product's environmental impact - and this is why our core fibres (cotton, polyester and man-made cellulosic fibres) which represent 80% our material footprint in Clothing & Home will be converted to more sustainable alternatives by 2025. Find out more about our approach to sourcing our core fibres.

Transparency

We’re committed to transparency - publishing our Tier One suppliers to help customers understand where our products come from. 

Shwopping

We’re making it more rewarding for our customers to give their preloved clothing a second life by offering a new incentive programme for Shwopping, our clothing recycling partnership with Oxfam. 

Our 12.5 million Sparks customers can now simply scan the QR code at the shwopping point in any of our 260 clothing stores nationwide and a free treat will automatically be added to their Sparks account. Find out more about Shwopping.

Working together

At M&S, we know that we can’t build a more sustainable future alone. We’re collaborating with industry partners, including the Sustainable Fibre Alliance and WRAP Textiles 2030, to scale up our sustainability efforts. We’re also training our colleagues on our approach to sustainability.