It was once said that our biggest competitor will ultimately be Amazon, do you agree and are we meeting the challenge?

Competition is good for us and it’s good for our customers so of course we watch others, but we try to stay focused on what we are doing. Our strategy is to deliver exceptional quality, style and trusted value for customers whenever, wherever and however they want to shop with us. We’ve made some great progress with lot’s done but lots to do.

Despite recent good performance there is no room for complacency, and we know the competition is constantly looking to catch up. We must remain positively dissatisfied and never think our transformation is complete.