As more customers elect to use Shop Your Way and collect in -store, why has in-store signage not been made clearer?

Member for

3 years 7 months
Submitted by njones on

We are constantly reviewing our signage policy in stores to ensure that it remains in line with customer requirements.  With the positive online sales reported today, we will continue to ensure the weight of signage dedicated to promoting our sales via all our channels is sufficient.  Shop Your Way has been fully embraced by all our colleagues in-store; and our new store formats will also add to the clarity of messaging across the store.  Further, with Laura Wade-Gery and Sacha Berendji responsible for our retail stores, we are confident that should there be any issues with signage this will be rectified swiftly.