At M&S we pride ourselves on having the best quality and freshest products for our customers to enjoy. We also work really hard with our supplying partners to develop products that not only taste and look amazing but also offer great shelf life for our customers.
We routinely benchmark our products against our competitors and evaluate our shelf-life vs theirs. Where there is a difference that cannot be explained by the addition of added preservatives (that we look to minimise) we take action and work to ensure we are improving the shelf life of our products.
We have made great progress in the areas like our Deli range, where we now use novel packaging technology to improve the shelf life of our products without the need for preservatives.
We also have big plans to continue to modernise our logistics and systems, so we can even more effectively ensure we have the right product in the right place at the right time, to ensure that our customers are delighted by the length of shelf life they have on our products. There is plenty more for us to get after and this is a big focus for the food group to help reduce waste and further strengthen our position as number one for product quality.
2022