- All M&S Cafes in England, Wales & Scotland back open for dine-in, with customers invited to visit their local cafe and enjoy the refreshed M&S Café summer menu, which includes 27 new or upgraded products and a great value children’s meal deal for £3.95.
- All cafes in NI will re-open from Mon 24 May in line with government guidance.
- All UK fitting rooms also back open*, so customers can try before they buy and shop with confidence.
M&S is delighted to be restoring two of its most popular in-store services today (Mon 17 May) to help its customers get back to doing the things they enjoy most in-store: meeting friends socially and trying on outfits.
Bring on socialising, with the refreshed Summer Café menu
From today, hundreds of cafes across England & Wales will re-open for dine-in, meaning customers can finally once again enjoy a sit-down meal with friends or family whilst doing the weekly shop.
With its refreshed summer menu (which includes 27 new or upgraded products*), children’s meal deal, and fantastic value on offer, the M&S Café is the perfect place for families and friends of all ages to socialise and enjoy a coffee, cake or sit-down meal.
The great value children’s meal deal includes a main, drink, fruit & snack for just £3.95, while the refreshed summer menu includes several brand-new summer specials, including the Chorizo & Roasted Pepper Frittata, the Tuna & Roasted Sweetcorn Jacket Potato, and the Salted Caramel Iced Frappe – the perfect refreshment to kick off the summer of all summers.
Today’s reopenings in England & Wales add to the 32 cafes in Scotland that have been open since 26 April in line with devolved government guidance, meaning from today a total of 316* cafes across the three nations are now fully open to customers. 13 M&S Cafes in Northern Ireland will continue to offer takeaway drinks until they’re also able to reopen next week (Mon 24 May).
Jason Ansere, Barista at M&S Marble Arch said: “For many customers, visiting the M&S Café is more than just fulfilling a need; it’s a key part of the shopping experience, so we’re delighted to be able to finally open our doors to our café customers again. Whether they’re popping in for a firm favourite or one of our brand-new summer specials, we can’t wait to welcome them in and see our café looking like its usual self again.”
‘Try before you buy’ as Fitting Rooms return
Fitting rooms are also returning today - meaning customers can once again try before they buy and continue to shop with confidence at M&S.
M&S is reopening the fitting rooms at all of its UK Clothing stores*, with each store operating set times of 10.00-16.00 daily and implementing a number of hygiene measures to keep everyone safe and well. This includes:
- Asking customers to sanitise their hands before entering the fitting room.
- Regular cleaning of each individual lockable cubicle.
- A friendly host on hand at all times to admit customers into each cubicle and ensure social distancing.
Their reopening follows a successful trial at two stores - Marble Arch and Pantheon on Oxford St – over the past three weeks, from which M&S has taken valuable learnings and customer feedback.
Ali Grainger, Head of Clothing & Home Retail at M&S said: “Since reopening last month, it’s been fantastic seeing customers returning to our stores wanting to reignite the experience and fun of shopping once again. With events, holidays and hopefully a summer full of sunshine just around the corner, people are really starting to think about their wardrobe, and as such, they want to try before they buy - so we’re delighted that they’re now able to, with all the necessary measures in place to keep them safe and well.”
-ENDS-
Notes to editors:
*Fitting rooms opening today at all UK M&S Clothing stores, excluding outlets
Hygiene measures in place in every M&S Café:
- All customers dining in the Café over the age of 16 should check-in for the purposes of contact tracing. QR codes available at all café entrances, till points and tables.
- Maximum 6 people per table.
- Tables cleaned and sanitised after each use and spaced at least 1m apart.
- Hand sanitiser available at the Café entrance
- Cake dome-lids and serving tongs replaced every 30 minutes.
Top-selling items at M&S Cafes in Scotland since they reopened on 26 April
Top 5 Food items (by volume):
- Fruit Scone
- Cheese Toastie
- Sausage Bun
- Iced Bun
- Devon Scone
Top 3 Drinks (by volume):
- M&S gold blend tea
- Cappuccino
- Americano
*List of new and upgraded products to the M&S Café menu – availability may vary by M&S Café:
- Tuna & Roast Sweetcorn Jacket Potato
- Three Cheese Jacket Potato
- Baked Bean Jacket Potato
- Salted Caramel Tiffin Bar
- Tuna, Cheese & Onion Sourdough Toastie
- Vegan Chocolate Cookie
- Fish Finger Sandwich
- Sourdough Toast & Butter
- Jacket Potato & Salad
- Bacon Ciabatta
- Sausage Ciabatta
- Iced Single Origin Coffee
- Butternut Humous & Supergrain Salad with a pomegranate and date dressing
- Roasted Chicken & Santini Tomatoes Salad with a rich Caesar dressing
- Passionfruit & Vanilla Cake
- Banana Cake
- Naked Slaw Side
- Vegetarian Sandwich Selection
- Scrambled Eggs on Toast
- Salted Caramel Frappe
- Portobello Mushroom & Feta Frittata
- Chorizo, Red Pepper & Spinach Frittata
- Broccoli, Spinach & Pea Soup
- Creamy Tomato Soup
- Fresh Orange Juice
- Raspberry Lemonade
- Gorgeously Green Super Smoothie
- Up Beet & Berry Super Smoothie