Why is so much of the clothing in your stores made overseas rather than in the UK as it was previously? It is clear that the quality of clothing has deteriorated. Clothing manufactured in the UK lasts longer and is much better quality.

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3 years 1 month
Submitted by njones on

This question was answered in the webcast at 1:05:04.

We are proud to have remained number one in the market by customers on product quality, as rated independently by Yougov. To drive this, we need a global manufacturing base to offer great style and value, and to ensure we have the expertise and scale required to deliver on this. Where there is opportunity, we do source and work with suppliers in the UK, for example we continue to manufacture furniture and around half of our beauty range in the UK. Alongside this, Jaeger, which we acquired in 2021, also remains a great British brand and the team are currently running tests with the UK-based Fashion Enter - an award-winning social enterprise which is a centre of ethical garment manufacturing.

2022