POLL RESULT FOR 2009 AGM

Results of the poll taken at meeting.

Resolution For (see note 2) Against (see note 2) Number of votes Withheld (See note 3) Total Votes Cast
No. of shares % No. of shares %
1
To receive Annual Report and Accounts
805,289,058 98.76 10,121,555 1.24 849,346 51.70
2
To approve the Remuneration report
696,184,458 89.59 80,909,137 10.41 39,164,230 51.70
3
To declare a final dividend
815,272,136 99.96 342,151 0.04 651,116 51.70
4
To re-elect Sir Stuart Rose
640,732,601 91.38 60,426,360 8.62 115,126,965 51.70
5
To elect Jan du Plessis
806,856,265 99.02 7,969,643 0.98 1,440,316 51.70
6
To elect Jeremy Darroch
799,100,453 98.06 15,813,140 1.94 1,355,832 51.70
7
To re-elect Sir David Michels
705,110,146 89.53 82,440,009 10.47 28,694,752 51.70
8
To re-elect Louise Patten
728,955,526 90.18 79,403,927 9.82 6,999,056 51.64
9 To re-appoint PwC as the auditors 797,074,534 99.49 4,109,386 0.51 15,064,972 51.70
10 To authorise Audit committee to determine the auditors' remuneration 812,353,481 99.65 2,834,149 0.35 1,036,874 51.70
11 To renew directors' authority to allot shares 644,534,172 87.12 95,264,096 12.88 6,514,033 47.27
12
To renew disapplication of pre-emption rights
806,399,967 99.06 7,668,917 0.94 2,147,745 51.70
13
To authorise the Company to purchase its own shares
810,843,564 99.51 3,958,341 0.49 1,306,137 51.69
14
To authorise the Company to call general meetings on 14 days' notice
649,422,720 87.14 95,811,406 12.86 1,211,013 47.28
15
To approve the Republic of Ireland All Employee Sharesave Plan
811,623,574 99.73 2,163,136 0.27 2,424,728 51.70
16
To recommend that the Board brings forward the appointment of an independent Chairman to July 2010
295,228,105 37.72 487,427,221 62.28 33,532,714 51.69

NOTES:
1 All resolutions, with the exception of resolution 16, were passed
2 Votes "For" and "Against" are expressed as a percentage of votes received.
3 A "Vote withheld" is not a vote in law and is not counted in the calculation of the votes "For" or "Against" a resolution.
4 Total number of shares in issue at 6pm on 7 July 2009 = 1,578,876,710 shares. 51.7% of voting capital was instructed.