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  About Us

  M&S is a leading British retailer bringing quality, great value food, clothing and homeware to millions of customers around the world

  • History
  • Leadership
    • Archie Norman
    • Stuart Machin
    • Katie Bickerstaffe
    • Eoin Tonge
    • Andy Halford
    • Andrew Fisher, OBE
    • Evelyn Bourke
    • Fiona Dawson, CBE
    • Justin King, CBE
    • Ronan Dunne
    • Sapna Sood
    • Tamara Ingram, OBE
    • Nick Folland
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• Sustainability
  

  Sustainability

  Our Environmental, Social and Governance (ESG) strategy is our way to help build a sustainable future, through our commitments to tackle the main challenges facing businesses, our society and our planet today and in the future.

  • Sustainability at M&S
  • Plan A: Our Planet
    • Our Emissions
    • Deforestation
    • Food Waste
    • Waste & Circular Economy
    • Packaging
    • Plastic Recycling Scheme

  • Our Products
    • Food
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      • Raw Materials, Commodities & Ingredients
        • Beef, Lamb & Venison
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        • Fruit, Vegetables & Salad Crops
        • Flowers & Plants
        • Tea
        • Coffee
        • Palm Oil
        • Soy
        • Household Products
        • Cocoa
      • Farm Animal Welfare
      • Supporting British Farming
      • Health & Wellbeing
        • Campylobacter test results
      • Eating Sustainably
      • Collaborations & Memberships
    • Clothing & Home
      • Product Standards
      • Fibres & Fabrics
        • Cotton
        • Polyester
        • Man-made Cellulosic Fibres
        • Denim
      • Clothing & Home Animal Welfare
      • Responsible Chemicals Management
      • Collaborations & Memberships
    • Responsible Marketing
    • Interactive supply chain map
  • Our People
    • Inclusion & Diversity
    • Employability
    • Gender Pay Gap

  • Human Rights & Our Supply Chains
    • Supporting our Food Supply Chain
    • Supporting our Clothing & Home Supply Chain
    • Responding to Stakeholder Concerns on Human Rights
  • Our Communities
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  Media

  Keep up to date with all of the latest news from M&S

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• Stories
  

  Stories

  Discover more about the stories behind M&S - our products, stores, suppliers and people

  • Blog
    • M&S Cheshire Oaks Store
    • M&S Cheshire Oaks Store - Biodiversity
    • M&S Cheshire Oaks Store - Community
    • M&S Cheshire Oaks Store - Energy
    • M&S Cheshire Oaks Store - Materials
    • M&S Cheshire Oaks Store - Waste
    • M&S CHESHIRE OAKS STORE - WATER
    • WWF RUMAKI
    • Donkey Power at M&S Flower Supplier
    • Shwopping: Joanna's trip to Senegal
    • Agricultural Shows 2014
    • Open Farm Sunday 2014
    • Cleaning Up Britain's Beaches
    • Dementia Friends
    • Bristol Green Week
    • Medal celebrations at the Chelsea Flower Show
    • Plan A 2020
    • Shwopping Update
    • Talking Retrofits and Reincarnation
    • Sparking Action on Youth Unemployment
    • Sustainable Raw Materials
    • A Resilient Business
    • Using Mobile Technology
    • Our first Food store opens in Paris
    • Open Farm Sunday 2014 - the best one yet!
    • Tackling a recycling challenge
    • RBL & M&S commemorate WW1 with Lights Out
    • Get out for the Big Butterfly Count
    • Recognising The Next Generation of Business Leadership
    • 'Sharership' is the new leadership
    • Seafood sourcing and marine protection
    • Responsibly Sourced Game at M&S
    • PEOPLE: THE SECRET TO SAVING THE RAINFOREST
    • 20 YEARS OF ONLINE RETAIL AND WHAT COMES NEXT
    • Just got your exam results? Hear how to start your career at M&S
    • ‘ONLY M&S’ THIS AUTUMN
    • Developing Marks & Spencer approach to water stewardship
    • A partnership built on more than coffee and cake
    • Legion launches brand new London pop-in centre
    • Working in partnership to spark innovation within business
    • The Champion 'Dine in' mushroom grower
    • In touch with local communities – making Leeds ‘child friendly’
    • CHINESE E-COMMERCE SET TO TAKE CENTRE STAGE
    • 20 years of FSC and why roads cause deforestation
    • Economy and nature cannot be separated
    • Local schools buy their own healthy breakfast
    • Our Animal Welfare Policy
    • Ecclesall Road, A Sustainable Showcase
    • Joanna visits Senegal
    • Mark Robins' Milk
    • UNICEF Cookstove Project
    • Coffee with a Conscience
    • Fill it, Then Fold it
    • Ethical Consumer
    • Stratford City Sustainable Store
    • Zero Waste to Landfill
    • Simply Food Stores
    • Queen's Awards for Enterprise
    • Chinn Family Asparagus
    • Cheshire Oaks Store
    • Guide to Recycling
    • Keep on Running
    • THINK INNOVATION: How we’re encouraging innovation across M&S’
    • Why M&S is proud to join Collectively - a new global sustainability movement
    • Putting service in the spotlight
    • Silver and Beyond – Foods Sustainable Factory Programme
    • Proud to support The Royal British Legion
    • M&S in search of star bakers
    • M&S Agricultural Leadership Programme
    • Working together to stop waste
    • 36 hour data dive with charity partners
    • The biodiversity business: Making green count
    • Floods destroy. Be prepared
    • Revolution and the rise of refrigeration
    • Exploring the M&S Archive
    • Our best Coffee Morning ever!
    • The business of reducing emissions
    • 10 years of Marks & Start
    • Cooking up solutions to climate change
    • Leaning on Ethical Trade
    • Stay New for Sustainable Clothing
    • More than the sum of the parts – an Economy that works for all
    • Human Rights Day - Why It Matters
    • Greening the gas grid
    • 2014 – A Year in Review for Sustainable Business
    • 2015 – A year in Preview for Sustainable Business
    • New Festive Freeze campaign to tackle food waste
    • Debunking freezer myths to help reduce food waste
    • Wellbeing Week for Food Supply Chain Workers
    • One Christmas card can make a difference
    • Joanna Lumley invites the nation to Eat The Rainbow
    • Fighting for Forests: The Leuser Ecosystem
    • Davos 2015: 10 reflections on the state of sustainable business
    • Celebrating the Pride of M&S
    • Making a lighter footprint – Our first sustainable footwear
    • How social media and good old fashioned customer engagement attracted a Hollywood superstar to Newport
    • Can off-site construction deliver on its promise?
    • Resource 2015: Circular Economy Challenges
    • Celebrating Fairtrade Fortnight 2015
    • WWF Living Planet Report - Businesses are part of the solution
    • Relationships matter: Fairtrade coffee in Ethiopia
    • The legacy of Cheshire Oaks
    • Our first community room
    • A new era of collaboration?
    • Successful in-market trial demonstrates the closed loop potential for CPET trays
    • Earth Hour - Lights, Camera, Action
    • Our differences make us stronger
    • Enhancing young lives, every day
    • Celebrating 30 Years of New Fashioned Banking
    • Our Approach to Sourcing
    • The Times Top 50 Employers for Women: we made it again!
    • M&S supports the VE 70th Anniversary
    • Big Beach and Waterway Clean-up 7-13 May 2015
    • Power to the people: Making Energy Matter
    • Valuing the future
    • M&S Inspiring Women Network with Katie Piper
    • Insight into Sand Bay’s Big Beach Clean-Up
    • Reflections on Business Climate Summit, Paris May 2015
    • Visit a farm on 7th June!
    • Reflections on Plan A Progress
    • Plan A: Being Transparent to be Credible
    • World Oceans Day 2015
    • Shwop & Sew Lab – Bristolians, give your clothes a second life!
    • New from old: Rebuilding a Kenyan packing operation from recycled materials!
    • Westminster Academy Mentoring Scheme
    • Dame Kelly Holmes shows us what it takes to go the distance!
    • Big Beach Clean-up 2015: The Results
    • Let’s not just talk about the weather
    • M&S support for high street regeneration
    • Supporting our communities with M&S Energy
    • Water, water everywhere! Ensuring the well doesn’t run dry
    • Macmillan and M&S – working together in local communities
    • Small project big difference
    • Fair milk prices!
    • Finding the Feel-good Factor
    • Carrier Bag Charge
    • Doing Good with Surplus Food
    • The Asian Women of Achievement Awards
    • Announcing the winners of the M&S Energy Community Energy Fund
    • The Royal British Legion's Poppy Collection partnership with M&S
    • Climate change – the case for business action
    • Business fully supports the rapid shift to a low-carbon economy
    • Life of a Plan A Champion
    • 2016 Predictions
    • EU Discard Ban
    • Who are the Twitterati that inspire the Plan A Team?
    • On the road to carbon reduction
    • The M&S Christmas Card Recycling Scheme
    • Sustainable Cotton: WWF & Marks and Spencer report from the field
    • M & S PARTNERSHIP WITH SHELTER - RAISING £8 MILLION!
    • M&S leads in global animal welfare benchmark
    • What are the major agricultural themes in 2016?
    • Buying in to Fairtrade
    • Barrow Monkey and the power of Yammer
    • International Women’s Day at M&S
    • Innovation takes centre stage
    • World Water Day - The power of water!
    • Tomato Innovation - greener energy for the Isle of Wight
    • M&S Energy visit 2015 Community fund winners!
    • Pioneering Best Practice in the Fishing Industry
    • Life at the “Big Fridge”
    • M&S and Breast Cancer Now celebrate partnership!
    • Celebrating our M&S Energy Community Energy Fund Winners
    • Reducing food waste - ACS Hillingdon School visit
    • WhatsApp? Join our School Leavers Programme #recruitment #talent
    • World Oceans Day - What is M&S doing to protect our Oceans?
    • Solar share offer raises the roof
    • Claire Hughes on health and wellbeing: blog 1
    • Be Yourself – LGBT+ @ M&S
    • Celebrating M&S support for #lovefoodhatewaste
    • M&S given green light to trial frozen food redistribution
    • Blog 2: What’s all the fuss about Vitamin D?
    • New 'Easy dressing' range in conjunction with The National Autistic Society
    • RESPONSIBLY SOURCED RED GROUSE
    • Giant starfish spotted on Swansea Beach!
    • Sand Bay Big Beach Clean
    • ADDRESSING OBESITY AND HELPING OUR CUSTOMERS MAKE HEALTHIER CHOICES
    • M&S Pedal to Paris for The Royal British Legion
    • Reducing antibiotic use in agriculture
    • Essex Region - the Pride of M&S
    • LOCHMUIR SALMON – 10 YEARS OF BEING RICH IN OMEGA 3
    • Nature – the world's most productive factory – is under threat
    • Announcing the ‘M&S Energy Community Energy Fund’ 2016 Judge’s Prize Winners
    • Postcard from a Summer of Solar
    • Committed to free range eggs
    • Stand up for Human Rights
    • The Big Innovation Pitch is back!
    • FREE RANGE LABELLING
    • M&S is on a sustainable journey with the Ellen MacArthur Foundation
    • Does "clean eating" equal healthy eating?
    • Securing the Future for Trees and Woods
    • Acrylamide – what’s all the fuss?
    • Using fewer antibiotics in agriculture
    • Allergies and Intolerances – fact or fiction?
    • Recognition for our leading approach to farm animal welfare
    • Don’t just be a Colleague, be a Buddy
    • Is 5 a day enough?
    • Gender equality - time for change
    • #AccessDay - Access all Areas, Access for All
    • Is a Gluten Free diet unhealthy?
    • Now there is even more reason for business to stand up for Human rights
    • Our pitch to make innovation the ‘new normal’
    • Cutting Back on Salt
    • Join us in Making Earth Hour Matter
    • M&S DAIRY FARMS: NOW IS NOT THE TIME TO CUT & RUN
    • Introducing Skin Kind - a stylish solution for allergy concerns
    • Join the Gluten Freevolution
    • Adding Chilled Food To Our Food Surplus Scheme
    • A year on from our first report, M&S is even more committed to standing up for Human Rights and helping to eradicate modern slavery
    • M&S and National Grid: a successful partnership for Demand Side Response
    • Plant Based Diets
    • Making Every Moment Special in the Community - Northern Ireland
    • Quality Uniform for Quality Kids
    • Helping our local communities by doing more with our surplus food and waste
    • Learning to Earning
    • M&S looks to innovative solutions in denim, for a more positive environmental impact
    • World Water Week – Our Water Stewardship Journey
    • RSPCA ASSURED DAIRY FARMS
    • M&S CELEBRATES 50 YEARS IN NORTHERN IRELAND
    • Connecting with our Past
    • Working together to beat breast cancer
    • The best job in the world…
    • Business can help take the stigma out of mental health
    • Introducing the Men’s ‘Shwop Suit’
    • Our Ocean Conference in Malta 
    • There is no place for modern slavery in any business
    • Why we’ve joined the call to action on the Cerrado
    • The 2017 World Cocoa Foundation’s annual partnership meeting – collaboration, investing in standards and building capacity
    • Celebrating 8 years of fundraising for the Royal British Legion
    • ‘Momentum for Change’ for carbon reduction
    • One step closer to a renewable UK
    • M&S, Paddington and NSPCC – Christmas 2017
    • Collectively: how 100 ‘intrapreneurs’ are hoping to inspire big business to tackle inequality
    • Protecting our oceans in 2017: Blue Planet II, Sky Ocean Rescue and fewer plastic bags
    • Health blog: diet and cancer – what’s the latest evidence?
    • M&S continue 12-year tradition to support Shelter at Christmas
    • How M&S Energy is helping us keep the lights on and the kettle boiling this Christmas
    • FULL OF BEANS - Empowering women to help tackle climate change in the coffee industry
    • Sophie's review of Paddington 2
    • Two million meals in time for Christmas
    • Health Blog – What’s hot in health?
    • European Broiler Ask: why M&S has signed up to the new, poultry animal welfare campaign
    • Dry January – is it worth it?
    • The Return of Cottonopolis
    • International Human Rights Conference
    • Happy Fairtrade Fortnight
    • The Revolution Continues – Caring Through Clothing
    • Health impact of processed foods – good or bad?
    • #RedbridgeTogether
    • Using Systems Thinking to make sense of complex real-world sustainability challenges
    • Industry Roundtable On Soy – Working Together To Protect Vulnerable Landscapes
    • M&S develops ‘ideal’ day in the life of retail employees
    • This year Fashion Targets Breast Cancer and M&S are making a statement against breast cancer. This is the call for our campaign
    • When it comes to beef – British is best
    • Acting on Plastic
    • 134 years of history, 70,000 historic objects, 1 nationally accredited retail archive
    • Let’s Mush with M&S
    • Reducing calories in our indulgent categories
    • Volunteering for businesses: how an innovative approach can unlock the potential of a busy workforce
    • Human Rights: it’s time to move faster and collaborate more
    • World Oceans Day: why we’ve backed the Responsible Fishing Scheme and the Global Ghost Gear Initiative
    • The Autumn Winter 18 Marks & Spencer Press Show
    • Sourcing cotton responsibly for our range of babywear
    • An Iconic Design Reimagined for the RAF’s Centenary
    • New, essential reading for clothing brands, and retailers - CottonUp, the guide to sourcing sustainable cotton
    • Inspiring, creative and efficient: the Interfilière lingerie Trade Fair in Paris
    • The high street is changing – how can we ensure communities are able to thrive?
    • Meet The Winners Of The New-Look M&S Energy Community Energy Fund
    • Get in on the Act – Fun at the #Fringe
    • My role in the digital transformation: Mobile, Pay, Go
    • Celebrating 100 Years of Serving Scotland
    • Unveiling a new twist to the Pride of M&S Awards
    • Back to School with BackCare
    • The story behind the waistcoat
    • M&S helps to tackle mental health in Derry~Londonderry through 10 Communities
    • How we get #HomeInspo
    • The Significance Of ‘Responsible Wool Standards’ As M&S Launches First Certified Products
    • Putting Plan A at the heart of our fashion business
    • Putting people at the heart of our businesses
    • A huge thanks to M&S for its invaluable support to Style for Soldiers
    • Protecting our planet: M&S packaging trio named Team of the Year
    • The Veterans Network: Supporting our armed forces
    • How partnering with M&S is helping Power to Change to get even closer to communities
    • Turning Retail Purple
    • Human Rights: We need more collaborative action to gain traction
    • Too much plastic isn’t fantastic
    • Keeping Forests Standing: The Beating Heart of a Sustainable Food System
    • Mobile, Pay, Go: We're enabling more customers to experience the checkout free checkout
    • Celebrating our Award-Winning Virtual Assistant
    • Gender, climate change and youth empowerment: Our collaborative programme sees success for Peruvian coffee growers
    • #standup4humanRights
    • Over five million meals dished out to communities through M&S redistribution scheme
    • Collaboration is key to achieving responsible chemical management
    • Our Plastics Plan: What we’ve achieved in the first four months
    • Sparks Customers Raise £5 million for Charity – all through swiping their Sparks card!
    • Plastic Hackathon: We’ll go faster and further together
    • Responsible Recruitment Week: Why scaling responsible recruitment is vital to tackling food labour shortages and preventing modern slavery
    • Global Business Benchmark on Farm Animal Welfare: proud to be recognised again for our leading approach to farm animal welfare
    • A transparent cuppa – mapping our tea and coffee supply chains
    • 12 take outs from M&S Responsible Recruitment week
    • Celebrating IWD: M&S Joins Better Than Cash Alliance
    • Think global but #showthelove locally
    • Water for All: Dialling up collaboration
    • A Circular Economy success story worth hanging around for
    • Consumers’ quest for convenience – embrace digital first or risk getting left behind
    • M&S style inspiration service Tuesday wins Drapers Award
    • New wave of tech start ups helping to put digital innovation at the heart of M&S
    • M&S Celebrates Pride
    • How our love of data made a difference
    • Extending Easy Dressing - Introducing DreamSkin®
    • Suggest to Steve: How my idea to help customers reuse at Market Place came to life
    • Protecting the Magic and Modernising the Rest: Food Store Renewal Trial Underway at Hempstead Valley
    • The Big Exchange
    • Bringing the infarm urban farming (r)evolution to the UK with Marks & Spencer
    • Celebrating 15 years of Marks & Start
    • Recycle Week: Putting recycling into our own hands
    • Supporting the Bahamas
    • Who would have thought we could have a pop up in Soho?
    • 25 years of Fairtrade: Celebrating our partnership with M&S
    • Mental Health Day: Putting our minds at the fore
    • Celebrating 20 years of the M&S Milk Pledge
    • M&S partners with Women in Data
    • How we’re sharing our digital expertise with our local community and working to correct the gender imbalance in tech
    • The Lingerie Trends that have shaped the Decade
    • M&S Top 10 Food Trends for 2020
    • Building on our chicken welfare standards with new Hubbard range
    • Saying no to the status quo: why I chose an M&S apprenticeship over university and haven't looked back!
    • Making our denim better for people & the planet
    • Making the perfect match: how we’re using data to revitalise our mentoring scheme
    • Josna's story: celebrating women in our supply chain
    • How our colleagues have helped shape our NHS support
    • How we're marking the 75th anniversay of VE day
    • Making sustainability part of our family of businesses
    • Let's show our pride!
    • M&S Rochdale Riverside: brand-new store ready for customers to shop with confidence
    • Sharing the sustainability stories of our materials online
    • It’s delivery day with Ocado
    • Engaging, involving and fast-moving: my first year as an M&S Enterprise Grad
    • Sustainable seafood: building on our commitment
    • Recycle Week 2020: sparking change together
    • National Inclusion Week: Making inclusion an everyday reality at M&S
    • World Mental Health Day: Making mental wellbeing a part of our everyday
    • Helping prevent holiday hunger in our communities
    • Why supporting the Poppy Appeal is more crucial than ever before
    • Women in Data Week
    • How my experience helped to make M&S a more accessible retailer
    • What makes M&S salmon responsibly sourced?
    • Bringing out the best in M&S: Congratulations to our Colleagues
    • #10,000BlackInterns: Transforming the horizons for young Black people
    • Sparking Change Together: Taking Action to Support Workers in our Supply Chains
    • Holocaust Memorial Day 2021: “Be the light in the darkness”
    • From Data Novice to Data Champion: How an M&S data apprenticeship turned a small curiosity into an everyday passion!
    • Katie Bickerstaffe: ‘Why M&S is unlocking the power of alumni’
    • Supporting the People at the Heart of our Supply Chain: New research shows Digital Wages and Supervisor Skills training combined supported COVID resilience in our partner factories
    • The secrets behind creating Percy – the nation’s favourite pig
    • WRAP Textiles 2030: Stepping up our sustainable clothing plan
    • How M&S is adapting its beauty offer to post pandemic trends
    • How we’re turbocharging online growth: Seven key changes to M&S.com over the past year
    • Day of Enlightenment: How M&S is taking action one year on
    • “M&S has changed my life”: How the Kickstart scheme helped an ex-footballer to find a new career in retail
    • Show your PRIDE – always!
    • Meet our Digital & Data Superwoman, Fiona Paton
    • My career is in the fast lane: What it’s really like to be a HGV driver for M&S
    • Becoming a more relevant beauty brand – introducing more inclusive foundation shades
    • "An unforgettable experience": Sparks Live competition winner recounts her memorable day as an M&S catwalk model
    • SUPPORTING SCOTTISH FOOD FORTNIGHT: THE GRAD RESPONSIBLE FOR SHOWCASING THE BEST OF SCOTLAND AT M&S
    • Team Jaeger: Working together to bring back the Great British brand
    • Creating a store estate that’s fit for the future: our brand-new store at Leamington Spa
    • Helen Milford's blog: Supporting remarkable early careers with Kickstart & Marks & Start
    • Omnichannel advantage: Stepping up local fulfilment this festive season supported by our 3,000 support centre colleagues
    • Launching the world’s first data science & AI academy in retail
    • Driving Net Zero with our First Sustainability Linked Loan Facility
    • Smart technology helps M&S reduce waste and invest in communities
    • M&S Family continues to help young people into work – offering new kickstart placements with Team Jaeger
    • How M&S has built Apothecary into a multimillion-pound home fragrance brand
    • Hacktheburgh: Taking our M&S BEAM Academy Hackathon on the road to the Edinburgh Uni Computer Society
    • #Breakthebias with the remarkable women who make up the M&S family
    • Ukraine Response: how your support is already making a difference
    • Shaping the Future : One Year of Brands at M&S
    • Everyday Style & Value: Trends To Know This Spring/Summer at M&S
    • THE M&S TRUSTED VALUE PROMISE: REMARKABLE VALUE DOESN’T HAVE TO COME AT THE COST OF QUALITY
    • Earth Day: Our commitment to investing in the planet
    • Growing the Family: reflecting on a fantastic first year for our M&S Family alumni network
    • M&S Marble Arch: Modernising our store to be fit for the future
    • Eat Well Play Well: Our new partnership with the home nation football teams aims to help the UK make healthier food choices
    • Pride 2022: Helping LGBTQ+ young people to be who they are
    • Let's Unlock Businesses' Potential To Tackle The Skills Shortage
    • World Refugee Day: Supporting those seeking safety
    • Showing our support for the Forces community this Armed Forces Day
    • Delivering trusted value for our M&S Food customers this summer

  • Podcast
    • PODCAST: Series One, Episode One – The cotton challenge
    • The M&S Podcast: Series One, Episode Two: The horsemeat crisis and how it has changed the industry
    • The M&S Podcast: Series One, Episode Three: Responsible business: tackling Modern Day Slavery in supply chains
    • The M&S Podcast: Series One, Episode Four: Empowering ‘intrapreneurs’ within the workforce
    • The M&S Podcast: Series One, Episode Five: David Gandy speaks to M&S
    • Episode 6 of the M&S Podcast: The rise of Vegan Living, Flexitarians and Vegan-Friendly Products

  • Community
    • LET’S MUSH IN M&S NORWICH
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