We have a robust governance framework in place for Plan A. This ensures effective oversight and decision-making about strategy, performance, responsibility and accountability.
Our Plan A governance structure
|M&S plc Board and Operating Committee|
Our CEO oversees our work on sustainability. He is supported by the M&S plc Board and Operating Committee
who are responsible for ensuring that every part of our business is clear about its Plan A obligations. The main Board is updated on Plan A at least once a year.
The Board completes a Group Risk Profile every six months. Key social and environmental risks such as climate change are assessed separately, but are generally considered as contributory factors to wider business risks related to the M&S brand and the continuity of our operations and supply chain.
|Plan A Committee |
Our Plan A Committee meets quarterly to ensure that sustainability is integrated into the day-to-day management and operations of the business. It reviews our progress against Plan A commitments, and the way in which we manage risks.
Our Director of Sustainable Business, who reports directly to the CEO, chairs the committee, which includes senior management representatives from key parts of our business plus our Head of Sustainable Business and our Corporate Head of Human Rights.
The Chair formally updates the CEO and full Board at least once per year.
|Sustainable Retail Advisory Board |
Our Sustainable Retail Advisory Board meets every 6 months to provide guidance and insights. The Board also challenges us to do even better on our journey to become a more sustainable business.
The Advisory Board includes renowned and respected external sustainability experts. It’s jointly chaired by our CEO and the founding director of Forum for the Future, Jonathon Porritt.
It is important to continually reflect on what we've learnt so far in terms of building a business case for sustainability. We believe surfacing the business case is vital both to reassure businesses that the first steps on the sustainability journey can be rewarding, but also to help build the strategy and structures that capture an even more compelling business case in the future.
We've captured what we've learnt about the business case for sustainability during the first five-years of Plan A which is available to download below.
Working with others
Listening, learning, responding and working in partnership is an important part of how we do business.
Many Plan A issues are too large or complex for us to tackle alone, so it is vital that we work with others. Our external partners have already provided solutions, improved our understanding of issues, and helped us inspire our customers.
To give just two examples, Oxfam
is helping us encourage clothes reuse and recycling through Shwopping
, while WWF
has helped us tackle environmental issues associated with water, cotton, wood, fish and sourcing of palm oil.
You can find out about many of our other partners and the issues they’re helping us tackle, on this website.