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We are restless in our aim to improve things for the better. We work closely with our suppliers to develop high quality and innovative products that are only available at M&S.


We operate rigorous quality management systems which have been developed with our suppliers. These operate on a precautionary principle and are supported by a range of on-site audits and product testing. Suppliers are required to meet a range of quality, safety, environmental and social standards.

Our Environmental and Chemical Policy can be found here


M&S has committed to removing plastic microbeads from M&S own brand personal care products. 

No own-brand products are manufactured with such microbeads and all products, own-brand and branded, sold in M&S stores will be free from these microbeads by end of 2017

Sustainable Clothing Action Plan (SCAP)

Since 2012, M&S has been a member of the Sustainable Clothing Action Plan (SCAP), a UK based initiative with a mission to reduce the use of resources across the clothing industry.

In collaboration with other brands, we have pledged to reduce the impact of the products we sell over their entire lifecycle. We agreed, along with 10 other brands, to achieve the below targets by 2020:

  • 15% Carbon Footprint Reduction
  • 15% Water Footprint Reduction
  • 3.5% Reduction in waste arising over the whole product lifecycle

From careful fabric and fibre selection, influencing consumer behaviour or encouraging re-use and recycling, we’ve been working hard to reduce the impact of our products. You can see our progress from 2012 to 2019 below:

  • 16% Carbon Footprint Reduction
  • 25% Water Footprint Reduction

The Waste and Resources Action Plan (WRAP) Footprint Calculator has been used to estimate environmental impacts, and potential reductions due to recommended improvement actions. The calculator provides a consistent methodology for measuring the carbon, water and waste impacts of our garments. Details about the methods used and data sources, including a data quality assessment, are provided in a report on WRAP’s website.