Blog

Creating a store estate that’s fit for the future: our brand-new store at Leamington Spa

Building a store estate that is fit for the future is central to our far-reaching transformation programme. We want the right stores, in the right locations, that are set up to serve today’s customer brilliantly. To achieve this, we need to...

Team Jaeger: Working together to bring back the Great British brand

Today is a really exciting day. The day that Jaeger (as part of the M&S Family) launches its first capsule collection after months of hard work. The 400 items in the range feel both contemporary and collectable: they bring to life the vision of effortless...

SUPPORTING SCOTTISH FOOD FORTNIGHT: THE GRAD RESPONSIBLE FOR SHOWCASING THE BEST OF SCOTLAND AT M&S

Scottish Food & Drink Fortnight might only sound 14 days long, but here at M&S it’s a full month affair. M&S Graduate and leader of this year’s M&S fortnight campaign, Rosie King, gives us an insight into the campaign and tells...

"An unforgettable experience": Sparks Live competition winner recounts her memorable day as an M&S catwalk model

After posting a brilliant selfie on social media rocking her best M&S outfit, Ayda Shaikh, an Assistant Merchandiser within the Womenswear team at M&S, was selected as the winner of our colleague competition to walk the catwalk at the Autumn/Winter...

Becoming a more relevant beauty brand – introducing more inclusive foundation shades

Across all of M&S Clothing, Home & Beauty we want to be relevant to customers’ daily lives, and for millions the foundation of their everyday beauty routine is, of course, foundation. When I took over leading Beauty last year, we looked...

My career is in the fast lane: What it’s really like to be a HGV driver for M&S

With new HGV drivers set to receive a £2k sign-on bonus, we explore what life on the road is really like. Becoming a HGV driver has enabled 33-year-old Luke Caswell to press the accelerator on his career. He started working as a warehouse operative...

Meet our Digital & Data Superwoman, Fiona Paton

From 24-hour hackathons to the transformative Data Fellowship programme, there’s always something bubbling within the BEAM Academy – home of data at M&S. Whatever it is, you can bet rising star Fiona Paton will be part of it, having recently...

Show your PRIDE – always!

We know that the last year has been hard on our community – many LGBTQ+ people have felt isolated and cut off, but with restrictions easing and more time spent with family, friends and loved ones this year’s Pride season has been one with...

“M&S has changed my life”: How the Kickstart scheme helped an ex-footballer to find a new career in retail

As a child, Ishaan Saroya from London dreamed of becoming a professional footballer. By 10-years-old, his dream started to become a reality as he played for Queens Park Rangers at Academic level.When Ishaan was 14, his father tragically passed away and...

Day of Enlightenment: How M&S is taking action one year on

“In one sense, it would be easy to say that we’ve made good progress. But I feel restless. We are moving in the right direction, but we have a huge amount more to do in the coming year – not just for our Black colleagues but on being...

How we’re turbocharging online growth: Seven key changes to M&S.com over the past year

M&S.com is changing. We’re concentrating on improving the online offer to give our customers more reasons to shop on our website, creating a digital-led customer experience and maximising M&S’s omnichannel advantageGuest brands are...

How M&S is adapting its beauty offer to post pandemic trends

The pandemic has turned our customer’s routines upside down over the past twelve months – and that includes their beauty routines. With more time spent at home, and party dresses left at the back of their wardrobes during the long months of...