Blog

M&S Celebrates Pride

Four years ago, on a sunny July day, I had the pleasure of being part of M&S’s first Pride March in London. It was a brilliant day and I met so many amazing people with their own story and reasons for being there. Since then M&S's LGBTQ+...

New wave of tech start ups helping to put digital innovation at the heart of M&S

The way we shop is changing. Retail is changing. M&S is changing. And as we transform our business, there are new kids on the block at M&S. We are working with a new wave of start-ups and entrepreneurs that are helping our colleagues...

M&S style inspiration service Tuesday wins Drapers Award

I work within the Tuesday team at M&S. Tuesday is an outfit inspiration service created to help our womenswear customers with all of their wardrobe needs – whether it’s help with trying out a tricky trend or an updated work wardrobe. We...

Consumers’ quest for convenience – embrace digital first or risk getting left behind

At M&S we’ve focused on becoming more relevant, more often, to our customers who are increasingly shopping online and in particular using mobile devices to do so. Retail is changing and changing faster than ever before. Therefore, being at the...

A Circular Economy success story worth hanging around for

As a packaging professional, I’m not afraid to admit that plastic can be a minefield, with conflicting messages and signals meaning customers often don’t know where to start. Our goal at M&S is to only use plastic where there is a clear...

Water for All: Dialling up collaboration

Since World Water Day in 2018, we have seen another year of extreme weather events, from large parts of Europe experiencing exceptional heat and drought through the summer of 2018 to Kerala suffering its worst flooding since the 1920s. Aside from shorter...

Think global but #showthelove locally

We all love different things. Dogs or cats, the great outdoors or vibrant cities, curry or fish & chips. That’s what makes us unique and the world so interesting. As a business with over 80,000 colleagues, millions of customers and serving hundreds...

Celebrating IWD: M&S Joins Better Than Cash Alliance

There’s no normal day working as the Global Ethical Trade Manager at M&S. On Monday I might be in Cambodia meeting a programme delivery partner, by Friday I’m back in London running a compliance report on a proposed new supplier or co-ordinating...

12 take outs from M&S Responsible Recruitment week

What a great week M&S and our suppliers have spent exploring responsible recruitment with a fantastic seeing is believing visit to G’s, a responsible recruitment toolkit webinar, 5 guest blogs and a public event. This has helped to build best...

A transparent cuppa – mapping our tea and coffee supply chains

As we enter the second week of Fairtrade Fortnight, it’s a time to celebrate our Fairtrade products and reflect on our hard work building strong relationships with our producers and working on programmes such as empowering women in the supply chain....

Global Business Benchmark on Farm Animal Welfare: proud to be recognised again for our leading approach to farm animal welfare

Marks & Spencer is committed to offering a wide range of high-quality delicious food with provenance that you can depend upon. We know that good food starts at the farm, which is why we work with M&S Select Farmers that we know and trust.One of...

Responsible Recruitment Week: Why scaling responsible recruitment is vital to tackling food labour shortages and preventing modern slavery

In most of my discussions with suppliers concerns about finding labour is high on the agenda. In the UK the number of EU workers has been declining year on year, according to National Farmers Union last year shortages of seasonal workers hit almost 30%...