We have an aspiration to be a leading major retailer on sustainability, but measuring our progress towards sustainability can never be done using one or even several benchmarks. Sustainability is simply too complex.
The number of sustainability ratings, rankings, indices and awards is growing fast. These ways of measuring, comparing and even rewarding corporate sustainability are very varied. Some are audience focused, others are industry or topic specific. Some highlight performance, others transparency. A number require input from businesses, others rely on publicly available information.
We can’t participate in every benchmark or index. Instead, we prioritise those that we believe are most useful and relevant for us and our stakeholders.
We aim to achieve leadership positions in all sustainability benchmarks and indexes we participate in and report transparency on our performance.
The World’s Most Ethical Companies programme honours companies that excel in three areas – promoting ethical business standards and practices internally, enabling managers and employees to make good choices, and shaping future industry standards by introducing tomorrow’s best practices today.
In 2017, we maintained our listing and were one of only three to be listed in the Retail category. This is the 9th time we've been included since it began in 2007.
The Fashion Transparency Index reviews and ranks the biggest global fashion and apparel brands and retailers according to how much information they disclose about their suppliers, supply chain policies and practices, and social and environmental impact.
In 2017, we were asked to participate in the index and were ranked second overall with a score of 48%. No brand scored above 50%.
We’ve participated in the Climate Change Programme since 2003. In 2016, we received a score of B.
We’re proud to have been rated as the sector leader for general retailing in the CDP Forest Programme every year since it was launched in 2009.
They assessed participating companies’ disclosure about their anti-corruption programmes, company holdings, and key financial information on a country-by-country basis. Their methodology is explained fully in the report - ‘Transparency in Corporate Reporting: Assessing the World’s Largest Companies’.
We were ranked 35 out of 60 and achieved an overall score of 3.9. We scored 88% on anti-corruption practices and 25% on organisational transparency. Although we only scored 2% for country-by-country financial reporting the majority of our profits are generated in the UK.