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@BrynKewley Hi Bryn, we're doing everything we can to reduce the amount of plastic we use. See our plastics plan here: corporate.marksandspencer.com/plan-a/our-pla…

@jones_celia Hi Celia, sorry to hear about this. I'm looping in our customer service team so they can help further @marksandspencer

Yesterday, @OwainWynEvans from @BBCLeeds joined our colleagues in M&S Leeds to help make every moment special ahead of Christmas. Hear all about it on Friday’s breakfast show! http://pbs.twimg.com/media/DuS-bjwX4AAHgm9.jpg

Last Friday some of our colleagues visited the residents at Maurice House to help decorate Christmas trees and get everyone in the holiday spirit. They enjoyed the experience so much they will be returning in January to help take decorations down. #MauriceHouse #HolidaySpirit http://pbs.twimg.com/media/DuNz3efWoAEsLAO.jpg

Today we've announced the appointment of Justin King as a Non-Executive Director with effect from 1 January 2019. Read more here: bit.ly/2EsHKvU

@Don_LB Hi Donna, thanks for getting in touch. I’m copying in customer services so they can help further @marksandspencer

RT @HelenAstle_news: Just how goes your online Christmas shopping order get to you? I’ve had an exclusive behind the scenes tour of one of…

RT @RetailWeek: Analysis: How M&S’ virtual assistant drives sales ift.tt/2rpR62N

This week, #COP24 revealed the urgent action required to stop climate change. We believe climate change is intrinsically linked with gender equality and livelihoods. Here's how we’ve been tackling these issues in our coffee supply chain: bit.ly/2AZK8WD http://pbs.twimg.com/media/DtvJpoMWoAEuZNu.jpg

We celebrated two award wins for our virtual assistant at the @ecccsa_awards last week! Read our blog to find out how our intelligent virtual assistant is enhancing the customer experience on the M&S website 🏆 bit.ly/2FWwnOp http://pbs.twimg.com/ext_tw_video_thumb/1070003979390775296/pu/img/FmlsDjgogYinm18R.jpg

@DeborahKlayman Thanks for getting in touch Deborah, I'm looping in customer service in case you need further information @marksandspencer

Today M&S is supporting International Day of Persons with Disabililties by wearing purple. With 80% of disabilities being invisible, we want to raise awareness so we are all inspired to look beyond what we can't see. #IDPD2018 http://pbs.twimg.com/media/DtgPrh_WsAEXG0I.jpg

We’ve turned our Marble Arch store red on #WorldAIDSDay to raise awareness and show support for the millions of people worldwide living with HIV. A big well done to our #LGBT network for organising and the work they’ve done this year volunteering with @THTorguk @GeorgeHouseTrst http://pbs.twimg.com/media/DtWSFwTWoAE4_mD.jpg

Our colleague Daniel from M&S Milngavie set-up Brothers in Arms - Scotland's first men's mental health charity, providing help and support to men and their families across Scotland through their darkest of days. #MakeSomeonesDay glasgowlive.co.uk/news/glasgow-n… http://pbs.twimg.com/media/DtQvvQiW0AASp-0.jpg

Our team at M&S Edinburgh Princes Street hosted sponsored dog walks, bake sales and even a sponsored sky dive to raise an incredible £10,000 for The Butterfly Trust who provide help for those living with Cystic Fibrosis. #MakeSomeonesDay theedinburghreporter.co.uk/2018/05/ms-sup… http://pbs.twimg.com/media/DtQcy-fW0AMzkpl.jpg

@VanillaismD @IcelandFoods @IcelandRichard Our blog explains why we stand by our commitment to responsibly sourced palm oil and are actively working with the palm oil industry to help it reform, guided by organisations like the @wwf_uk and the @orangulandtrust.

@VanillaismD @IcelandFoods Hi there, if you're interested to read about our stance on palm oil, please take a look at our recent blog post: corporate.marksandspencer.com/blog/keeping-f…

In March, our colleagues at M&S Dundee raised £4k for Tayside Children with Cancer and Leukaemia allowing for the charity to keep the doors of its lodge in St. Andrews open and continue to help families across Tayside and North East Fife. #MakeSomeonesDay thecourier.co.uk/fp/news/local/… http://pbs.twimg.com/media/DtP-fywXgAAn7AI.jpg

Our inspiring Dunfermline colleagues "braved the shave" to raise £2,400 for colleague Sean, diagnosed with testicular cancer in May, to go on his dream honeymoon in New York City despite crippling travel insurance costs. #MakeSomeonesDay dunfermlinepress.com/news/17211245.… http://pbs.twimg.com/media/DtPq_GWWoAYGP2i.jpg

Happy St. Andrew's Day! This year #Scotland is focusing on fairness and inclusivity through acts of kindness and we want to share what some of our amazing colleagues are doing to #MakeSomeonesDay. Find out how you can join in scotland.org/events/st-andr…

@simon_adkins Hi Simon, thanks for your feedback - we'll pass this onto the relevant team. This is all part of our plan to reduce our use of plastic. Read more here: corporate.marksandspencer.com/plan-a/our-pla…

A massive WELL DONE to all our colleagues involved in our festive Foodhall openings in #WaltonontheNaze and at #SouthbankPlace yesterday. Our new #Foodhalls are ready to serve this #ChristmasSeason http://pbs.twimg.com/media/DtLLPDsWkAEz8zk.jpg

Our public archive in Leeds houses everything from the buttons we used in the early 1900s, to ration booklets utilised in WWII, to a timeline documenting our innovation of the ready meal, to major fashion fads of the 20th century. Find out more marksintime.marksandspencer.com/home #ourhistory http://pbs.twimg.com/media/DtGqJnIX4AAouJO.jpg

RT @marksandspencer: Our favourite foodie tasters are back, and this time they're joined by a very special guest, trying our new festive pa…

RT @marksandspencer: Throughout the year we raise crucial donations for @macmillancancer, helping to fund professionals. This year, three o…

@janeebunnyears Hi Jane, sorry to hear about this. I’m copying in our customer service team so they can help @marksandspencer

We've launched an intelligent virtual assistant on our website to enhance the customer experience as part of our #digital transformation. Find out how it uniquely interacts with customers throughout their shopping journey on @Digiday: bit.ly/2DOJ0sQ http://pbs.twimg.com/ext_tw_video_thumb/1065554680447676416/pu/img/LJ3-h4V2Ye5v5WRM.jpg

RT @Digiday: Marks & Spencer's virtual assistant has driven $2.5 million in sales trib.al/PnujkUu

Ready to skip the queues at our checkouts? We've rolled out Mobile, Pay, Go, to Android devices and have launched it in our West Hampstead, Bankside and Canary Wharf stores in time for Christmas!📱#MobilePayGo #CheckoutFreeCheckout bit.ly/2ORLmIz

RT @ethicaltrade: New report on FTSE100 disclosures under the UK #ModernSlaveryAct finds ETI members @MandSnews and @Morrisons leading the…

It’s party time! Since the launch of our 60 second clothing Christmas ad last week, we’ve sold a pair of our party trousers every single minute 🎄🎉#ChristmasMustHaves #ChristmasisComing youtube.com/embed/XPilE_5K… http://pbs.twimg.com/media/DsMjslfXcAAi4dZ.jpg

@SteveCJjones @orangulandtrust @wwf_uk @nich769 Hi Steve, you can read all about our initiatives and commitments on palm oil here: bit.ly/2KYPEgG

We might be biased but we think he looks great! #southend #Christmaswindows #ChristmasMustHaves twitter.com/carolineplayle…

Guided by organisations like the @wwf_uk and the @orangulandtrust, we stand by our commitment to responsibly sourced palm oil and are actively working with the palm oil industry to help it reform. Read about our approach in @nich769's blog: bit.ly/2DHSoPa http://pbs.twimg.com/media/DsH15bvXgAE_bIZ.jpg

Our new Simply Food has arrived in #EastDulwich! Store Manager James and his team can't wait to meet local customers and make sure they have everything they need for the festive season! #MyMarksFave #40SleepsToGo http://pbs.twimg.com/media/DsCvkeqXQAAV-fj.jpg

Today, @EIA_News & @GreenpeaceUK released a report on retailers' actions to tackle plastic pollution. We think too much plastic isn't fantastic! Find out what we're doing to reduce our plastic use and remove 1,000 tonnes of packaging this year: bit.ly/2DFQ5vN http://pbs.twimg.com/media/DsCc4uzX0AAoOv4.jpg

@xdaisygracex Hi Daisy, sorry to hear about this, our customer service team @marksandspencer will be able to help.

In-house consumer @PRCA_UK campaign of the year: Markle & Sparkle! 🎉🎊 http://pbs.twimg.com/media/Dr6UBUuX0AcTQE-.jpg

@SazBrisdion Hi Sarah - we’ve used Purple Tuesday as an opportunity to increase awareness around accessible shopping and to deliver up-to-date disability training to all store colleagues - for more information please click here corporate.marksandspencer.com/blog/turning-r…

@meeeshell30 Hi Michelle, thanks for getting in touch! Our customer services team @marksandspencer should be able to help.

We’ve lit up Marble Arch to show our commitment to Purple Tuesday, the UK’s first accessible shopping day. But it’s not just about one day - we’re committed to improving accessibility through more sustainable initiatives across our business 💜#PurpleTuesday #accessibleshopping http://pbs.twimg.com/media/Dr4tAF-W4AAsHuf.jpg

It's finally here! Introducing "The Must-Haves That Make Christmas" - our brand new clothing #Christmas ad featuring the fabulous @HOLLYWILLOUGHBY and @DGandyOfficial🎄#ChristmasMustHaves http://pbs.twimg.com/ext_tw_video_thumb/1062265087434604544/pu/img/mhzWwvVckumG_Snm.jpg

STOP THE PRESS! Our Best Ever Steak Pie has become the fastest selling food product that M&S has ever sold, with 20,000 flying off the shelves in just 2 days! 🥧@DailyMailUK's story: dailym.ai/2DAcOcS http://pbs.twimg.com/media/Drzhbl0W4AAr9BC.jpg

*New M&S podcast alert!* Listen to our fifth episode, where we we speak to @DGandyOfficial about his capsule tailoring collection, designing more sustainably and buying clothes to last. Tune in here: bit.ly/2OGU8ZU http://pbs.twimg.com/ext_tw_video_thumb/1061942453161332737/pu/img/CBhXieyWPjUGHwZZ.jpg

Ahead of Remembrance Sunday the Chair of our Veterans Network has posted about our work with the Armed Forces #blogpost corporate.marksandspencer.com/blog/the-veter… #ArmisticeDay100 #RemembranceDay2018 #ThankYou100

Thanks @LSLocalTV for these brilliant snapshots from earlier. We’re looking forward to seeing the full edit and loved having @SwingDanceLeeds showcase their dance skills ahead of next week’s @MandSHeritage 1940’s event http://pbs.twimg.com/media/DrkwivCX0AMsS4o.jpg

Coming soon... @DGandyOfficial speaks to @rachelsilver on the @MandSnews podcast http://pbs.twimg.com/ext_tw_video_thumb/1060880321271554050/pu/img/moYZQErlDuvx_4bJ.jpg

We’ll miss you too @danielhimsworth Thanks for being such a PR superstar! twitter.com/danielhimswort…

Thanks @DailyMailUK for a brilliant sneak preview of our Clothing & Home #Christmas advert! It airs on TV next Tuesday - keep your eyes peeled! dailym.ai/2yYfP2F http://pbs.twimg.com/media/Drf2xyCXQAAIN8H.jpg

We're thrilled to have won the Breaking Barriers award @PrincesTrust #PartnershipAward last night. We had a brilliant time hearing the inspiring stories of young people who have been supported through @PrincesTrust programmes at the ceremony #YouthCanDoIt #PartnershipAwards http://pbs.twimg.com/media/DrfsSX7WoAEwZq-.jpg

Have you seen our #Christmas Food ad yet? It's our biggest ever Food campaign for Christmas and our first unscripted TV ad starring colleagues and customers! Here's the story behind it: bit.ly/2ASV1L4 #MyMarksFave http://pbs.twimg.com/ext_tw_video_thumb/1060515317032607744/pu/img/kMht_CEAnup9yqRd.jpg

RT @marksandspencer: This year, we’ve travelled the length and the breadth of the country to ask the nation what their M&S Christmas Favour…

@katie_rose1102 Hi Katie, looping in our customer service team @marksandspencer who will be able to help you! Thanks

This morning we have announced our Half Year results. Full details here: bit.ly/2qwgZhd

Our colleagues spent their Saturday with the Royal British Legion at Westminster Abbey, planting tributes for the Fields of Remembrance. Visit the tribute this Thursday to honour those who have lost their lives serving in our Armed Forces @PoppyLegion #poppyappeal2018 http://pbs.twimg.com/media/DrUJdZ7XcAAXNqU.jpg

We've launched an #eco bag that creates social impact! Made from 75% recycled plastic from @SocialPlasticUK, the bag helps prevent waste and reduce poverty in developing countries through @PlasticBank. More here: bit.ly/2F3r2Va http://pbs.twimg.com/media/DrULHYGWoAEypPi.jpg

@absgardner Hi Abigail, looping in customer services @marksandspencer who will be able to help further.

We continued celebrating 100 years of M&S in Scotland this weekend at the 3rd stop on our Centenary Taste Trail - Aberdeen! Joined by some of our amazing Scottish suppliers, we indulged our customers in live cookery demos, free tastings & fun foodie activities #100yearsinScotland http://pbs.twimg.com/media/DrPv0jmX4AACXbt.jpg

We're doing all we can to reduce the amount of plastic packaging we use and were delighted to be recognised for our efforts at the @PackNews Awards! Congratulations to our fantastic packaging team who were crowned Development Team of the Year! Read more: bit.ly/2DjhvaD http://pbs.twimg.com/media/DrAw3tEX4AAbT9X.jpg

We’re proud to support RBL and the amazing work they do #LondonPoppyDay britishlegion.org.uk/get-involved/p… twitter.com/PoppyLegion/st…

We’re really proud to be supporting #CBChallenge. Congrats to all of the winners! twitter.com/joannadaniels0…

RT @joannadaniels00: Everyone is loving the inspiring stories at #CBchallenge Great businesses - trading biz models + social impact at a lo…

We’re at our strategic partner @Microsoft’s #FutureDecoded conference where CEO @satyanadella will shortly deliver his keynote address. Excited to hear what he says! http://pbs.twimg.com/media/Dq6ClaDXgAEHJXr.jpg

Hope everyone has a great day at #CBchallenge @ListerStepsHub @RotundaLtd @TargetFootballC @TheFlorrie @kittyslaundry @HomebakedA @Homegrown_Coll @peoplesbiz twitter.com/joannadaniels0…

We’ve signed up to @NewPlasticsEcon’s Global Commitment to help eliminate plastic pollution. We believe that working side-by-side, businesses and governments can tackle plastic pollution at the source #lineinthesand newplasticseconomy.org http://pbs.twimg.com/media/DqqkNoFXgAAxPMR.jpg

No tricks, just treats at M&S! We’re expecting to sell 290,000 packets of our spooktacular Percy Pumpkin sweets for #Halloween this year #FunFactFriday http://pbs.twimg.com/media/DqcgHgFWkAAJanb.jpg

Thanks to @QEHBCharity for coming along to our #SellyOak opening this week and cutting the ribbon #charitypartner #fundraising #loveQEHB #newstore twitter.com/QEHBCharity/st…

The latest episode of the @MandSnews podcast is available. @rachelsilver speaks to @bethanjharris from @_collectively about inspiring change within a company and a @marksandspencer employee who helped colleagues do this. Listen here bit.ly/2O31PJq http://pbs.twimg.com/media/DqRLTpRX0AA5AAE.jpg

ICYMI link to last night's @Channel4 episode of @Food_Unwrapped which includes a feature on how we trace every piece of beef we sell right back to the farm and the animal #planA #traceability @ScotbeefLtd @DNATraceBack channel4.com/programmes/foo… … http://pbs.twimg.com/media/DqLX2g8X0AAV57D.jpg

We've supported @Style4Soldiers for over 3 years, providing M&S suits to young veterans to help them settle back into civilian life. On 12 November, we're sponsoring The Power of Dressing event with @DGandyOfficial. Find out more here: bit.ly/2Am41YX #ArtInTheAftermath http://pbs.twimg.com/media/DqHSJBxWkAA6lM0.jpg

The story of Gladys, a colleague from Lowestoft who was killed in a WW2 raid. Her memory will now live on edp24.co.uk//news/memorial…

We’ve teamed up with @peoplesbiz to support community businesses making a difference in #Liverpool. Find out more about the projects at bit.ly/MSCBCLVP @HomebakedA @Homegrown_Coll @ListerStepsHub @RotundaLtd @TargetFootballC @TheFlorrie @kittyslaundry #CBChallenge http://pbs.twimg.com/media/Dp3rwXEXQAAwZs9.jpg

Our #MarbleArch store on #OxfordStreet lit up red to mark #AntiSlaveryDay @nich769 @newwestend @UnseenOrg http://pbs.twimg.com/media/DpzsAoCXUAIZ7D3.jpg

On #AntiSlaveryDay, here's our Human Rights lead @nich769 on yesterday's M&S Human Rights conference in Turkey - our second international conference of this kind in a country that hosts 5 million of the world's 65 million refugees corporate.marksandspencer.com/blog/putting-p…

Amazing evening at the #PRWeekAwards last night. If you'd like to come with us next year, we're currently looking for a new Corporate Press Officer to join our team! bit.ly/2ME4D3h #prjobs http://pbs.twimg.com/media/Dps_hX5XUAALhD3.jpg

Our business started as a Penny Bazaar in Leeds way back in 1884 and today we were proud to open another store in the city at The Springs #Foodhall #Leeds @MandSHeritage twitter.com/Leeds_List/sta…

@greendipped @marksandspencer Thanks Maxine, that's definitely on the pad.

Launched today, here's our new Seafood map in action and a link to the landing page bit.ly/2CweIL3 #PlanA #responsiblefishing @wwf_uk http://pbs.twimg.com/ext_tw_video_thumb/1049695846516891650/pu/img/PnXa7EASAnm_yjhJ.jpg

As we launch our first ever products using #RWS wool, read our blog on the new global standard for growing wool with best practice land management and animal welfare by Steven Parsons from @WoolsNZ corporate.marksandspencer.com/blog/the-signi…

Proud to be involved 👍 twitter.com/hubbubUK/statu…

Want to know where and how we catch our fish? Log on to our new seafood map and find out the capture or farming method and sustainability information for every fishery or farm we use. #planA @wwf_uk #responsiblefishing corporate.marksandspencer.com/media/press-re…

From the weekend, great scenes in #Edinburgh on Saturday as our colleagues and customers celebrate 100 years of M&S in Scotland 🏴󠁧󠁢󠁳󠁣󠁴󠁿 #tastetrail #marking100 http://pbs.twimg.com/media/Do-L8QXX4AAZoaI.jpg

"Oh my god" @PaddyMcGuinness @AmandaHolden @RochelleHumes @EmmaWillis are back with Episode 2 of What's New at M&S youtu.be/djERPQdrFmc via @YouTube

Thanks to @cakesmyth from #GBBO for his brilliant baking demos at our newly opened Foodhall #Craigavon #baking twitter.com/cakesmyth/stat…

Over 200 customers queued this morning to check out our new store in Craigavon. Thanks to Store Manager John Woods, Lord Mayor of Armagh City, Banbridge & Craigavon, Councillor Julie Flaherty and local pupils Malachy Kofa and Brid McKeown for cutting the ribbon #newstore http://pbs.twimg.com/media/DoqQS-6XgAAyKFQ.jpg

*NEWS FLASH* The deadline for our @CodeFirstGirls courses has been extended to Thursday! The 8 week coding courses for female students or graduates start on 16 Oct. Register on the Paddington location: bit.ly/2N7uvk4 (beginners) & bit.ly/2NOAAY0 (python)

RT @UKinIndia: In the last edition of our #WomenInspire series, we feature @ndhdua - Country Manager @marksandspencer who bats for #gendere…

Londoners, say hello to the 'checkout free checkout'! We're launching Mobile, Pay, Go across 6 London stores before Christmas, enabling M&S customers to seamlessly shop and pay on mobile📱. Watch our handy demo & find out more here: bit.ly/2QlhFka http://pbs.twimg.com/ext_tw_video_thumb/1046720502885216256/pu/img/BY9BIrinSZdyjMX8.jpg

Dundee M&S celebrates 100th birthday… thecourier.co.uk/fp/news/local/… via @thecourieruk

We've been guzzling cake, coffee (and tea) in stores across the UK today for #MacmillanCoffeeMorning! We're proud to be a long-standing partner and support such a fantastic cause to raise vital funds for @macmillancancer. Now who's up for another slice? #WBCM http://pbs.twimg.com/media/DoMestDWkAEjNnv.jpg

We've been celebrating 100 years of M&S in Scotland 🏴󠁧󠁢󠁳󠁣󠁴󠁿 in #Dundee City Square today #marking100 #tastetrail a big thank you to everyone that came down and got involved - let us know if you were there 😀here'a flavour of the day ... http://pbs.twimg.com/media/DoL9kilXgAEYvQn.jpg

RT @QUBelfast: Podcast: What makes a good business? Tune in to hear Louise Nicholl from @marksandspencer and Glenn Bradley from @NIHRC disc…

Calling female students & graduates! Fancy getting to grips with coding? We’re hosting @CodeFirstGirls courses from 16 Oct for 8 wks. Be quick, registration ends Sunday! Sign up to the Paddington location: bit.ly/2N7uvk4 (beginners) & bit.ly/2NOAAY0 (python)💻 http://pbs.twimg.com/media/DoLPSLyWkAAm8eB.jpg

RT @macmillancancer: It's only the day we've been waiting for since... last year's event! 🙌 It's #CoffeeMorning day! Have a great day every…

Welcome to World's Biggest Coffee Morning! Today is the final day of Colin's nationwide road trip to spread the word about @macmillancancer. Here he is boarding a hovercraft on the #IsleofWight before heading to a #Macmillancoffeemorning near you! #Colinsroadtrip #WBCM http://pbs.twimg.com/media/DoK6CLvXcAAyBEb.jpg

RT @breastcancernow: 📰 'New M&S campaign tells deeply moving stories of breast cancer buddies' dailym.ai/2QZaFdX via @Femail From to…

Great to see lots of conversation around our #EasyDressing range – we love this piece from our Style & Living team who spoke to mum Emma and her twins Edward & Celia about the range bit.ly/2R6uqAD #kidswear

It's less than 24 HOURS until World's Biggest Coffee Morning 2018 and Colin is jumping for joy @edinburghcastle the latest destination on his whistle-stop tour of the UK for @macmillancancer. Hands up if you're baking for #coffeemorning later 🙋‍♀️🙋‍♂️ http://pbs.twimg.com/media/DoGYxZuW0AEi3aw.jpg

Colin has hopped on a flight to say hello to our friends & colleagues in Northern Ireland! Here he is at the famous Harland & Wolff cranes at Belfast’s Titanic Quarter spreading the word about World's Biggest Coffee Morning this Friday @macmillancancer #ColinsRoadTrip #WBCM http://pbs.twimg.com/media/DoA81SpXoAEpBoh.jpg

@brunelsbridge @BristolLive @BBCBristol