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  • Mobile Pay Go technology now available at 310 Foodhalls
  • M&S is today sharing a helpful three step tutorial video for customers on M&S.com
  • Expansion follows the recent relaunch of M&S’s digital first loyalty scheme, Sparks 

Today M&S has tripled its Mobile Pay Go network from 100 to 310 stores – meaning more customers across the UK can quickly buy their groceries without visiting a till, using the M&S app on their smartphone.

A digital, contact-free shopping experience

The expansion is the latest step in an accelerated rollout of the tech as M&S progresses with its transformation plans to create digitally connected stores fit for the new world under its Never the Same Again programme. This includes offering a great digital shopping experience in store - from good customer Wi-Fi, to a well-positioned Click & Collect desk, to helpful services such as Mobile Pay Go – which offers customers a checkout-free shopping experience up to the value of £30. M&S has seen a significant move towards contact-free shopping during the Covid-19 pandemic with Mobile Pay Go just one facet of this – with over 10,000 new regular users of Mobile Pay Go coming on board since March.

The latest roll-out move marks a shift from a network of predominantly London-based stores to a UK-wide offering of Mobile Pay Go technology - from Dover to Falkirk, Belfast to Aberystwyth, and Canterbury to Carlisle. M&S is supporting the extension of the service with extensive décor and point of sale at all 310 stores, inviting customers to download the app and give Mobile Pay Go a try. Customers are also invited to refer a friend to the technology; both they and their friend will be rewarded with £1 off their next Mobile Pay Go shop.

To help customers that might be new to the technology, M&S is sharing a simple three step instructional video on M&S.com and its social channels (accessible by clicking the image below), outlining how easy it is to complete a transaction using Mobile Pay Go. 

Mobile Pay Go is housed within the M&S app, right alongside Sparks – M&S’s newly-relaunched digital first loyalty programme. The two are linked within the app, meaning M&S Sparks members can easily claim their rewards and offers without visiting a till. With Sparks, good things happen every time you shop. 

Helen Milford, Director of Stores at M&S said: “As part of our Never the Same Again programme, we’re accelerating the pace of our transformation – and that includes creating digitally connected stores that are fit for the future. This rollout takes our increasingly popular Mobile Pay Go technology nationwide for the first time, allowing more customers to enjoy a seamless checkout-free experience through the M&S app. With more customers starting to return to the workplace, this provides a quick and convenient lunchtime solution – making it easy to pop in, grab your items and be on your way.”

MPG: as easy as 1, 2, 3

As our tutorial video highlights - to use the service customers simply open up Mobile Pay Go from within the updated M&S app, then it’s as easy as 1, 2, 3. Click the image below to watch the video.

Scan your items as you shop

Pay using your pre-saved card 

Go, without visiting a checkout

- ENDS -

Notes to Editors:

How to use Mobile Pay Go:

  • Customers open their M&S app on iPhone or Android (customers must be signed up to Sparks). The app will recognise their location and invite them to start scanning items.
  • Customers can then scan products as they shop or once they’ve shopped (up to the value of £30)
  • Customers click checkout to pay using their card that’s saved in the app 
  • Customers can then leave the store without visiting a till 
  • Customers’ Sparks rewards (such as free tote bags & Percy Pigs) can also be claimed through the app
  • Customers can refer a friend to Mobile Pay Go and both will receive £1 off their next transaction

About Sparks

  • On Thursday 9th July M&S relaunched Sparks to its 7 million customers under a new programme promise “Good things happen every time you shop”
  • The new sparks scheme offers a more personalised experience with instant rewards, a wider selection of charities to support and more tailored personal offers, so customers can be confident that good things happen for them and the causes they care about every time they shop M&S
  • Direct feedback from over 250,000 members shaped the redesigned scheme and it was road tested and refined by over 40,000 M&S colleagues across the UK
  • Through the relaunched Sparks scheme – M&S will know its customers better than ever and will be offering greater personalisation and offers on customers’ M&S favourites – so the more you shop the better the offers become
  • Not only will Sparks’ digital first focus ensure M&S is supporting how more customers want to shop and engage with retailers, but the Sparks scheme is a critical enabler to fast forwarding M&S’ growth as digitally and data enabled business

Full List of 310 stores to offer Mobile Pay Go

(new MPG stores in CAPS)


ABERDEEN

Earls Court

NEWTON MEARNS

ABERDEEN UNION SQUARE

East Dulwich Station

NEWTOWNBREDA

ABERYSTWYTH

EAST KILBRIDE KINGSGATE SF

NORWICH

ALNWICK FOODHALL

EASTBOURNE

NOTTING HILL GATE

ALTRINCHAM

EDGE LANE LIVERPOOL SF

OADBY

AMERSHAM SIMPLY FOOD

Edgware Road

Oban SF

ANNIESLAND SF

EDINBURGH KINNAIRD

OMAGH

Archway

Eltham

ORMSKIRK

ARENA PARK COVENTRY

Enfield Town

Orpington Nugent Park

ARMAGH SF

ENNISKILLEN

OSWESTRY SF

ASHTEAD SF

Epsom

Pantheon

AYLESBURY BROADFIELDS SF

EVESHAM SF

Paternoster Square

BALLYMENA

FALKIRK SF

PENRITH SF

BANGOR

Fenchurch Street

PERTH

Bankside

FIFE CENTRAL RP KIRKCALDY SF

PETERBOROUGH

Banstead SF

Finsbury Pavement

Piccadilly Gardens Manchester SF

Barnes SF

FLEET

Pinner SF

BARNSTAPLE

FLOWERDOWN RP

POLLOK GLASGOW

BASINGSTOKE

FORMBY SF

PONTARDULAIS

BEACONSFIELD

FORT WILLIAM SF

PRESTON

Beckenham

FOYLESIDE

PRESTON DEEPDALE

BELFAST

GAPTON HALL GREAT YARMOUTH SF

PRINCES RISBOROUGH

BELFAST ALDERGROVE

GERRARDSCROSS

PRINCESS PARK

BELFAST BOUCHER ROAD

GLASGOW ARGYLE ST

QUEENS DRIVE LIVERPOOL SF

BERWICK UPON TWEED

GLASGOW FORT

Queens Park

BEXHILL

GLASGOW SAUCHIEHALL ST

RAYLEIGH SF

Bexleyheath

GLENROTHES FOODHALL

Reading

BINLEY COVENTRY

GLOUCESTER NEW

Richmond

Birmingham

GOSPORT FH

Rickmansworth SF

BISHOPBRIGGS

GRANTHAM SIMPLY FOOD

RUSHDEN LAKES

Bishopsgate

Green Park

SALE

Blackheath

Greenwich

SEARS SOLIHULL SF

BLACKPOLE WORCESTER SF

Hackney

SELLY OAK SF

BLACKPOOL

Hammersmith

SERPENTINE GREEN PETERBOROUGH SF

BOGNOR REGIS

Hampstead SF

SHOREHAM BY SEA

BOLTON

HARBORNE

SHREWSBURY

BOLTON MIDDLEBROOK

HARPENDEN

SIXFIELDS NORTHAMPTON SF

Borehamwood SF

Harrow

South Woodford SF

BOURNE SF

HASTINGS

Southbank

BRACKNELL LEXICON

HAVERFORDWEST

Southfields

BRAEHEAD

HAYLE WEST CORNWALL RP

Southgate SF

BRAINTREE SF

HAYWARDS HEATH

SOUTHPORT

Brent Cross

HEATHFIELD AYR SF

SPALDING

BRENTWOOD

Hedge End

ST ALBANS

BRIDGE OF DON ABERDEEN SF

HEMEL HEMPSTEAD

ST ANDREWS SF

BRIDGNORTHSF

HUNTINGDON SF

STADIUM MILTON KEYNES

BRIDGWATER SF

Ilford

Staines

Brixton Rd

INVERALMOND PERTH SF

STAMFORD

BROADSTONE SF

INVERNESS

STIRLING

Bromley

INVERURIE SF

STONEYWOOD ABERDEEN

Brooklands

IRVINE

STRAITON

BROTHERHOOD PETERBOROUGH

Islington

Stratford

BROUGHTON PARK SF

KENDAL

STREATHAM HIGH ROAD SF

BROUGHTY FERRY

Kensington

STRETFORD SF

BURY ST. EDMUNDS

Kew

SUMMERTOWN

Camden Town

KIDDERMINSTER WEAVERS WHARF

Sunbury Cross SF

Canary Wharf

Kilburn SF

Surbiton

CANTERBURY

KILMARNOCK

Sutton

CANVEY ISLAND SF

Kings Rd

SWANSEA

CARDEN AVENUE BRIGHTON SF

KINGSDITCH

Swiss Cottage

Cardinal Place Victoria

KINGSLEY VILLAGE

TALBOT GREEN

CARLISLE

Kingston

TAUNTON

CARMARTHEN

KINGSTOWN CARLISLE SF

Teddington SF

CARRICKFERGUS SF

LANCASTER

TELFORD

CASTLEPOINT

LAUNCESTON

Temple Fortune SF

Chancery Lane

Leeds Central Square

THE DOCKS DUNDEE SF

Charlton

LEIGHTON BUZZARD SF

The More

CHELMSFORD

Lewisham

THURMASTON LEICESTER

Chelsea

LISBURN

TIVERTON

CHELTENHAM

LIVINGSTON ALMONDVALE

Tolworth SF

CHESHIRE OAKS

LLANELLI PARC TROSTRE RP

Tottenham Court Rd

CHESHUNT

London Square Streatham Hill

TRING

Chester Bank

LONGBRIDGE

TROWBRIDGE SF

CHICHESTER

LONGWATER NORWICH SF

TRURO LEMON QUAY

CHIPPENHAM

Loughton SF

Twickenham SF

Chiswick

LOWESTOFT

UDDINGSTON SF

CHORLEY FH

LYTHAM ST ANNES

Upminster

CIRENCESTER

MACCLESFIELD

UPPER ROAD BELFAST

Clapham

Maidenhead

Uxbridge

Clapham South

MALDON SF

WALTON-ON-THE-NAZE FH

CLEVELEYS

MALONE LISBURN ROAD SF

Walworth Rd

COATBRIDGE FARADAY SF

MALVERN

Wanstead Convenience

COLCHESTER

Manchester

WARREN RP ASHFORD SF

COLERAINE

Manchester Spinningfields Foodhall

WARWICK SF

COLLIERSWOOD

Marble Arch

Waterside

COOKSTOWN SF

MARLOW

Watford

Corby 

MARSHALSWICK ST ALBANS SF

WELLINGBOROUGH SF

COWES SF

MARTLESHAM HEATH

WELWYN

CRANLEIGH

MAYFLOWER BASILDON

West Hampstead

CRESCENT LINK RP

MEOLE BRACE SHREWSBURY SF

West Wickham SF

CREWE GRAND JUNCTION 

MERCHANT SQUARE CAFE

WESTHILL

Crouch End SF

MERE GREEN SIMPLY FOOD

WESTWAY CHELMSFORD SF

Croydon

MERRY HILL

WESTWOOD CROSS

Dalston

MERTHYR TYDFIL

WEYMOUTH

Dartford SF

Mill Hill

Whetstone SF

DEVIZES

MILNGAVIE

White City

DOVER SF

MILTON KEYNES

WHITELEY VILLAGE FAREHAM

Dulwich

MOSELEY

WHITSTABLE

DUMBARTON

MUMBLES FH

Wimbledon

DUMFRIES

Muswell Hill

Woolwich

DUNBLANESF

NANTWICH SF

WORTHING

DUNDEE

NEATH

WYCOMBE MARSH

DUNFERMLINE

New Change


Ealing Broadway

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