Thu 17 Sep 2020

M&S TURNS SURPLUS BAGUETTES INTO GARLIC BREAD

M&S is creating frozen garlic bread—a firm family favourite—from unsold bakery products as part of its aim to halve food waste

Latest food waste initiative rolls out to 200 stores following successful trial
M&S is creating frozen garlic bread—a firm family favourite—from unsold bakery products as part of its aim to halve food waste
New 100% widely recycled packaging introduced for all bakery products

M&S Food is extending its initiative to turn unsold fresh bakery loaves into frozen garlic bread to 200 stores as part of its 2030 goal to halve food waste.

The roll-out follows a successful trial in eight stores, with any unsold baguettes and boules—which are baked fresh daily—being prepared and filled with garlic butter at the end of each day.

The delicious reinvented garlic bread products are then sold as frozen with an extended shelf-life of 30 days—priced at £1 for a garlic baguette or £1.80 for a twin pack, and £2 for the garlic boule.

M&S is also helping customers to recycle more, with the garlic bread packaging now 100% widely recycled. The new packaging, which is made from translucent paper or paper with a small plastic window, is now being used for every item in M&S’s in-store bakery as part of its goal to make all of its packaging widely recycled by 2022.

Paul Willgoss, M&S Food Director of Technology, commented:

“Our customers love the freshness and quality of our in-store bakery products, but their short shelf-life means it can be a challenging area for waste. Whilst we’ve made great progress in better predicting daily bakery demand and accelerating our charity redistribution, we’ve been looking at how we can innovate our processes to ensure we continually prevent waste. By turning leftover loaves into frozen garlic bread, we’re not only creating delicious new products for family mealtimes, but we’re also helping to Spark Change together with our customers to significantly reduce waste. What’s more, they can now be confident that the packaging they take home from our bakeries will be recycled and given a new purpose too.”

David Moon, Head of Business Collaboration at WRAP, said:

“Bread is the second most wasted food item in the home, with around one million loaves thrown away every day. As a short shelf-life item, bread can also become surplus at the end of trading. This initiative from M&S is a simple solution to a real problem that turns a surplus item into a brand-new product to be enjoyed anew, and stops food being wasted. We welcome the largescale introduction by M&S, a signatory to Courtauld 2025, and the clear messaging the retailer is giving to shoppers that every effort is being made to avoid food going to waste. Freezing bread in the home is an excellent way to add new life to loaves.”

Throughout the trial period, M&S tested the entire process from behind the scenes operations to customer engagement. Following a positive response from the trial, M&S is featuring shelf-edge signage to engage customers on the food waste reduction concept across all 200 stores.

Through its food redistribution scheme in partnership with Neighbourly, over 580 of M&S’s stores support 1,500 community causes across the UK with surplus food. Since 2015, the retailer has donated the equivalent of over 16m meals to support local causes.

During the Covid crisis, M&S accelerated the roll-out of a new app, which makes it even easier for stores to donate surplus food. The introduction of the app has helped M&S to double its redistribution rates in some stores and increase food donations overall by 160% since 2018.

The new initiatives form part of M&S’s wider in-store bakery relaunch, with eight new products—such as a banana bread and almond muffin—and eight recipe upgrades for even better quality and flavour.

For more information on M&S’s approach to food waste and plastic reduction, please visit: https://corporate.marksandspencer.com/sustainability/quick-reads

—ENDS—

For further information:
Corporate.Press@marks-and-spencer.com

Notes to Editors

The stores selling the garlic bread are:

ABBEY CENTRE BELFAST	ABERDEEN
ABERYSTWYTH	AINTREE
ALTRINCHAM	ARGYLE ST GLASGOW
ARNISON CENTRE DURHAM	ASHBOURNE SF
ASHTON MOSS	AYLESBURY BROADFIELDS SF
BALLYMENA	BANGOR NI
BARNSLEY	BARNSTAPLE
BATH	BEACONSFIELD SF
BELFAST	BERKHAMSTED SF
BEVERLEY SF	BEXHILL
BEXLEYHEATH	BIRSTALL SF
BISCESTER	BISHOPBRIGGS GLASGOW SF
BISHOPS STORTFORD	BLUEWATER
BOLTON	BOREHAMWOOD SF
BRAEHEAD	BRENT CROSS
BRIGHTON	BRISTOL
BROMBOROUGH SF	BROMLEY
BROOKLANDS	BROUGHTON PARK
BURY ST EDMUNDS	CAMBERLEY
CARDIFF	CARDIFF CAPITAL
CARMARTHEN	CHALFONT ST PETER SF
CHELMSFORD	CHESHIRE OAKS
CHESHUNT	CHICHESTER
CHRISTCHURCH SF	CLAPHAM
COATBRIDGE FARA	CONGLETON SF
COOKSTOWN SF	COVENTRY
COWLEY RD OXFORD SF	CRAIGLEITH
CRAMLINGTON SF	CRESCENT LINK SF
CRIBBS CAUSEWAY	CROUCH END SF
CRYSTAL PEAKS	CULVERHOUSE CROSS
DARTFORD SF	DERBY WESTFIELD
DONCASTER	DOUGLAS
DOVER ST JAMES	DUNBLANE
EASTLEIGH	EDGWARE RD
EDINBURGH	ELTHAM
EPPING SF	EPSOM
EXETER	FARGATE SHEFFIELD
FERNDOWN	FLOWERDOWN
FORMBY SF	FOSSE PARK
FOUNTAINS RP TUNBRIDGE WELLS	GAINSBOROUGH SF
GAPTON HALL SF GREAT YARMOUTH	GATEWAY M40 BANBURY
GEMINI	GLASGOW FORT
GLOSSOP SF	GLOUCESTER NEW
GOSFORTH SF	GREENFORD SF
GUILDFORD	GUISELEY SF
GYLE	HALE SF
HANDFORTH	HARBORNE SF
HARROGATE	HASTINGS
HAVERFORDWEST	HAZEL GROVE SF
HEDGE END	HEMPSTEAD VALLEY
HEREFORD	HORSHAM
HUNTINGDON	INVERNESS
IPSWICH	ISLINGTON
KENDAL	KENSINGTON
KENTON BAR	KEW
KIDDERMINSTER	KINGS RD
KINGSDITCH CHELTENHAM HOME FD	KINGSGATE EAST KILBRIDE SF
KINGSTON	KINNAIRD EDINBURGH
LANCASTER	LEAMINGTON
LINCOLN	LINCOLN TRITTON ROAD
LISBURN	LIVERPOOL
LLANDUDNO	LLANELLI PARC TROSTRE
LONDON COLNEY	LONGWELL GREEN BRISTOL
LOUGHBOROUGH SF	LOUGHTON SF
LOWER EARLEY SF	LYMINGTON SF
MAIDENHEAD	MAIDSTONE ECLIPSE
MANCHESTER	MARBLE ARCH
MARTLESHAM HEATH SF	MAYBIRD STRATFORD U AVON SF
MAYFLOWER BASILDON	MEADOWHALL
MENAI BANGOR SF	MEOLE BRACE SHREWSBURY SF
MERE GREEN	MERRYHILL
METRO CENTRE	MIDDLESBROUGH
MILTON KEYNES	MORPETH SANDERSON
NEWBURY	NEWCASTLE
NEWTOWNBREDA	NORTON COLLEGE SHEFFIELD SF
NORWICH	NOTTING HILL
NOTTINGHAM	NOTTINGHAM GILTBROOK
OATLANDS HARROGATE SF	OMAGH
ORBITAL SWINDON	OXFORD
PANTHEON	PINCHINGTON LANE NEWBURY SF
PLYMOUTH	PONTARDULAIS ROAD
PORT GLASGOW	PORTFIELD CHICHESTER
PRESCOT CABLES SF	PRESTATYN
PUDSEY	QUEENS DRIVE LIVERPOOL
RAWTENSTALL	RAYLEIGH SF
ROCHDALE RIVERSIDE	RUSHDEN LAKES
SHOREHAM	SOLIHULL
SOUTHEND	SOUTHPORT
ST HELENS RAVENHEAD	STAINES
STOKE ON TRENT	SUMMERTOWN SF
SUNBURY CROSS SF	SWANSEA
TAUNTON	TEDDINGTON
TEESIDE	TEMPLE FORTUNE SF
THE DOCKS DUNDEE SF	THE SPRINGS LEEDS
TORBAY	TRAFFORD CENTRE
TRURO LEMON QUAY	TUNBRIDGE WELLS
UNION SQUARE ABERDEEN	VANGUARDE
WARREN RP	WASHINGTON GALLERIES SF
WEDNESBURY	WHETSTONE SF
WORCESTER	YORK

More details on M&S’s food waste plan:

At M&S, we want to play our part to reduce food waste and our goal is to halve the amount of waste in our business by 2030.
We’re partnering with the wider industry to find solutions to our biggest challenges and we're signed up to initiatives such as WRAP’s Food Waste Reduction Roadmap and Courtauld 2025.

We’ve made good progress in reducing our waste at the source by working with our suppliers to ensure we put the right amount of stock on our shelves. Additionally, our markdown programme helps us to clear c. 75% of products that have reached the end of their shelf life.
However, we know there is more to be done and our priority is to ensure that if there is any surplus food, it ends up on a person’s plate.

Since 2015, we have been working with community platform Neighbourly to redistribute any surplus food from our stores. Over 580 of our owned stores are connected with 1,500 community causes across the UK and over the last five years, we have donated the equivalent of over 16m meals to support these local causes.

We have accelerated the roll-out of a new app, which makes it even easier for our store colleagues to donate surplus food – doubling our redistribution rates in some stores. Since 2018, we have increased our food donations overall by 160%.
At M&S, no food ever goes to waste and any remaining surplus is used to create energy to power homes and businesses through anaerobic digestion.

More details on M&S’s plastic plan

Plastic plays an important role in preserving food, maintaining quality and preventing waste, in addition to protecting the clothes we sell in our stores from getting damaged
But we know there are challenges with the current use of plastics – at M&S, we want to play our part to help change this. and at present in the UK is being used mainly in a linear way rather than as part of a circular economy.
At M&S, we want to play our part as a business and take steps to move to a circular economy. Our priority is to reduce our use of plastic and where it’s not possible, support our customers to reuse or recycle.
We are taking clear action to help our business, our customers and our colleagues to reduce, reuse and recycle plastic:

In our business and own operations:

Our priority is to remove and reduce our use of plastic packaging where it adds no benefit and we’ve phased out over 2,000 tonnes since 2018 – such as replacing some of our ready meal trays with alternatives like foil, switching plastic cutlery with FSC certified wooden alternatives, removing plastic produce bags for loose fruit and veg and replacing plastic trays on produce with card alternatives.
Where it’s not possible to reduce or remove plastic, we want to ensure our packaging can be reused or recycled. Our goal is to ensure all our packaging is widely recycled by 2022 and since March 2020, we’ve no longer used any black plastic packaging on our food production lines.
We’re actively encouraging our customers to reuse through a number of initiatives. We offer a 25p discount for customers who bring in reusable coffee cups to our Cafés and containers for hot food to go at our Market Place counters. Earlier this year, we started trialling refillable cupboard essentials such as pasta, rice and cereals at our Hedge End and Manchester stores.
We’ve replaced all our plastic produce and bakery bags with widely recycled paper versions in all our stores, and have phased out single-use 5p carrier bags in favour of stronger, multi-use Bags for Life, which are made from 100% of our own plastic waste. which are made from 100% of our own plastic waste.
We’ve also offered free re-usable tote bags to our 7million sparks customers to help them reuse every time they shop.
In Clothing & Home, we’ve removed the protective plastic covers from 500,000 of our cashmere jumpers and have started trialling how we can extend this to our Men’s multipack shirts, school uniforms and bedding. We’ve also reused or recycled over one billion plastic hangers since we introduced our hanger reuse scheme 12 years ago

Working with others to fundamentally reform the current UK waste and recycling system

We’re working hard to play our part at M&S, but we know we can’t find answers to all the challenges we face as an industry alone, so we’re working closely with industry partners and NGOs to create long-term change.
For example, we work with organisations like WRAP and are signatories of the UK Plastics Pact, as part of which we have committed to ensuring all our packaging is widely recycled by 2022.
That is why we support the Government’s proposed regulatory changes known as Extended Producer Responsibility, which will fund improved recycling collections and infrastructure across the UK and incentivise businesses to use materials which are easier to recycle so that less waste is produced and exported abroad.
It’s also why we also support the Government’s plans to ensure there is a more consistent and comprehensive approach to local council collections and better recycling infrastructure in the UK so that more plastic and packaging can be recovered and reprocessed domestically.

Helping our customers play their part

To create long-term change, we need to engage the entire value chain from suppliers right the way through to our customers, who play a vital role at the end-life of all packaging.
A solution we’re looking at to increase recyclability is our plastic take-back scheme, which we’ve rolled out to 16 of our stores.
The scheme enables customers to bring back any difficult to recycle plastic such as black plastic, films and foils from any retailer and we’ll turn collected plastic into playground equipment and prevent it from going to landfill. We’ll continue rolling out the scheme to more of our stores.