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Annual General Meeting
Our 2020 AGM was broadcast from Waterside House on Friday, 3 July 2020. A full playback of the meeting is now available to view on our AGM Information page.

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  • M&S unveils its Clothing & Home Christmas advert with stylish and great value knitwear as the star
  • The campaign reflects M&S’s strategy to broaden family appeal, with everyone including the family dog rocking knitwear 
  • The fun-filled advert is a lighter tone from Marks & Spencer, with even the iconic M&S logo being compelled to “Jump Around” 

Today (Friday 8th November), M&S has revealed its joyful and jumper-filled Christmas advert set to the iconic House of Pain track “Jump Around”. Supporting M&S’s powerhouse category of knitwear, in 60 seconds the advert shows off 50 different jumpers from the nation’s biggest knitwear retailer – from the best value £19.50 knits, to beautiful cashmere for gifting this Christmas. M&S expects to sell over five million jumpers this festive season across Womenswear, Menswear and Kidswear and the “Go Jumpers” campaign confidently shares the very best with the nation.

The ad premise is simple, M&S’s festive knitwear sparks “jumping around” across the UK – from friends in the local pub, to schoolkids at the bus stop, to a family chilling on the sofa. Starring a diverse bunch, the office scene even sees one of M&S’s own colleagues “jumping around” in a festive jumper. Monique, the Café Manager at M&S’s Marble Arch store who’s been dancing since the age of three attended an M&S colleague casting and was selected to appear in the ad. The advert reflects that M&S is changing to become more relevant, more often to busy families across the UK – but this Christmas it’s going to do that by having some fun. The upbeat ad created by ODD was directed by Jake Nava who famously directed Beyoncé’s Single Ladies music video.

The “Go Jumpers” advert is just the beginning for the exciting Christmas campaign which will be executed across multiple platforms, with more content created for an M&S campaign than ever before – both in-house, by social influencers and by customers who will be encouraged to share their attempts at dancing the shoulder roll as they #gojumpers in their M&S festive knitwear. 

Digital channels are at the heart of the campaign as M&S continues to drive 1/3 of its Clothing & Home sales online. On social media M&S will make over 150 million impressions – an increase on last year that’s critical as the platforms have grown as selling channels – M&S revenue from social is already up 200% versus last year, alongside this M&S’s following has grown to 1.3million customers on Instagram. Emails will be used to reach some of M&S’s most loyal customers – with 6 million receiving campaign emails each week. Alongside this “Go Jumpers” imagery will dominate billboards across the UK with out of home marketing becoming more important as busy family customers increasingly shop on the go – 70% of searches for M&S products on Google are already via mobile. 

Nathan Ansell, M&S’s Clothing & Home Marketing Director said, “This year our Christmas campaign really brings the changes we’re making at M&S in Clothing & Home to life – it’s all about great style and great value for the whole family. We’re backing with confidence our biggest commercial category for Christmas and importantly having some fun with our customers and colleagues. We can’t wait to see the nation Go Jumpers for Christmas.”

The “Go Jumpers” campaign follows on from M&S’s recent activity designed to broaden the retailer’s family appeal – including its collaboration with Disney’s Frozen 2 and the relaunch of sub-brand per una which has gone from “too frilly” to “stylishly feminine”.  M&S is also working to improve the shopping experience for busy families – yesterday saw the launch of Frozen 2 selfie station in its kidswear sections and last month it launched Christmas gift shops earlier than ever before responding to customer shopping habits.

- Ends -

Notes to editors

  • For product enquiries please call the Clothing & Home PR team on 0208 718 4313 
  • For enquires on the marketing strategy please call the Corporate PR team on 0208 718 1919 








Nick Stickland, Founder & ECD at ODD:

“Right from the start, we knew we wanted to do things a little differently. We weren’t interested in making a three-minute film - it was about creating content that could tell the story across all of M&S’ media channels. We also knew we didn’t want to be too sentimental; we were far more focused on making the nation jump with joy.”


Brand: Marks & Spencer 

Client: Nathan Ansell, Marketing Director, Clothing & Home 

Campaign Name: Go Jumpers for Christmas

Creative Agency: ODD

Executive Creative Director: Nick Stickland

Associate Creative Directors: Turhan Osman, Loui Bowes

Art Director: Emma Jordan

Head of Strategy: Kathryn Jubrail

Strategy Director: Jo Delaney

Account Handling: Sarah Johnston, Tom Peters

Agency Producers: Dannie Stewart, Tash Dean

Production Company: Cherry Studios 

Director: Jake Nava

DoP:  David Johnson 

Exec Producer: Ben Cooper 

Post Production: Moving Picture Company (MPC)

Flame Lead: Lora Nikoleava

Nuke Artists: Edward Taylor, Mauro Nodari, Amy Smith

Colourist: Yoomin Lee

Executive Producer: Louise Unwin

Producer: Amie Kingsnorth

Editing: Final Cut 

Editor: Mike Radforth 

Colourist: Yoomin Lee

Sound: Grand Central 

Sound Designer: Munzie Thind 

Original Track: Jump Around - House of Pain 

Music Negotiators: Tom Stanford, Wake The Town 

Media Agency: Mindshare