MARKS & SPENCER APPOINTS NEW CHIEF DIGITAL & DATA OFFICER
Marks & Spencer today announces that Jeremy Pee, who is currently Senior Vice President of Loblaw Companies Limited, has been appointed to the new role of Chief Digital & Data Officer.
Jeremy will join M&S on the 3rd December and lead the business strategy to transform M&S’ digital capabilities and drive the digital innovation agenda. He will be responsible for leveraging the power of data and digital for the benefit of M&S’ customers, colleagues and shareholders as well as developing and embedding a modern digital mindset and culture across the business.
The appointment follows a series of technology-focused partnerships with Microsoft, Founders Factory, Decoded and True which all bring unique expertise to M&S.
Jeremy brings extensive experience from Loblaw, Canada’s largest retailer, where he was responsible for building, operating and growing ecommerce businesses in grocery, beauty, clothing and pharmacy. He built Loblaw’s critical digital capabilities, creating a large team of experts in technology, data science, digital marketing and trading. Under his leadership, they launched a large online business and established a customer-driven culture focused on delivering great ecommerce experiences.
Prior to that Jeremy was Loblaw’s Vice President of Corporate Strategy and drove the retailer’s growth agenda. He has also held senior roles at office suppliers Staples as Senior Category Merchant and Director of Corporate Strategy.
Steve Rowe, M&S CEO, said: “Jeremy is an excellent addition to M&S. He has first class experience of leading and executing retail digital transformation and growing a portfolio of ecommerce businesses. As we seek to become a digital first retailer, grow market share and change our digital behaviours, mindsets and culture, he is the right leader to deliver these changes and make M&S fit for the digital age.”
Jeremy Pee said: “M&S is going through a critical transformation and there’s no better time to be joining the business. I am looking forward to driving and shaping the digital innovation agenda.”
Jeremy will report directly to CEO, Steve Rowe and join the Operating Committee having accountability for Digital Innovation; Customer Insight; Loyalty Proposition and Digital Business Development.
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For further information, please contact:
M&S Corporate Press Office - 0208 718 1919
Notes to Editors:
Making M&S Special
In November 2017 Marks & Spencer set out a transformation programme for the business concentrating on Restoring the Basics, Shaping the Future and Making M&S Special.
Under this transformation programme, Making M&S Special, M&S has to date announced:
- A slowdown in the Simply Food store opening programme
- An acceleration of the UK store estate closure programme
- The sale and franchise of its retail business in Hong Kong and Macau
- A new Technology Transformation Programme
- Improvements to its Clothing & Home Logistics Network
- The restructure of the Customer, Marketing & Digital Team
- New customer insight partnership with Starcount
- The appointment of a new Food Managing Director
- The merging of its Retail & Property functions
- A New leadership team responsible for overhauling Clothing & Home business
- The announcement of the start of a programme to create a family of businesses under the M&S brand
- The appointment of two new Non-Executive Directors to its Board
- A strategic partnership with Microsoft focused on transforming the retail experience
- A new strategic partnership with Octopus to supply energy and services under the M&S Energy brand
- The launch of Founders Factory Retail, a JV focused on investing in start-ups
- The creation of a Retail Data Academy with Decoded to upskill over 1000 colleagues
- A partnership with True to gain access to the latest enterprise-ready technologies and innovations
People & Structure Changes
Since Steve Rowe became CEO in April 2016, M&S has set about streamlining and changing its operational and leadership structure. The Clothing & Home and Food businesses have been established as two separate business units, each with full P&L accountabilities, and independently managed.
Additionally, the senior leadership team has been strengthened by reducing in number and fully empowering its Operating Committee, and a number of senior hires, including:
- David Guise, HR Director, appointed October 2016
- Mel Smith, Strategy Director, appointed May 2017
- Jill McDonald, Clothing & Home MD, appointed October 2017
- Victoria Self, Digital Director, appointed January 2018
- Sharry Cramond, Food Marketing Director, appointed January 2018
- Lawrence Christensen, Independent Advisor on Supply Chain, appointed March 2018
- Julian Richer, Independent Advisor on Culture Change, appointed March 2018
- Stuart Machin, Food MD, appointed April 2018
- Wes Taylor, Menswear Director, appointed May 2018
- Neil Adams, Food Transformation Director, appointed May 2018
- Jill Stanton, Womenswear & Kidswear Director, appointed July 2018
- Humphrey Singer, CFO, appointed July 2018
- Nick Hewitt, Director of Finance, Food, appointed August 2018
- Kirsty Ward, Director of M&S Bank and Services, appointed September 2018