M&S is a unique retailer with a great heritage of brand values and customers who want to see it succeed again. We operate Food and Clothing & Home and other retail businesses using the M&S own-brand model focused on delivering great value for money.

A few words from our chairman & CEO

A few words from our chairman & CEO

Our five-year transformation timeframe

In November, we set out our five-year transformation plan to make M&S special again. We will execute this plan, flexing and adapting as we go, at pace.

Our five-year transformation timeframe

In November, we set out our five-year transformation plan to make M&S special again. We will execute this plan, flexing and adapting as we go, at pace.

Our shareholder panel

Our Private Shareholder Panel had a good first year, meeting with members of the Operating Committee and Board and discussing a diverse range of topics covering Brexit preparedness, food pricing, customer trends and our Plan A community challenges.

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Go digital

Join our Digital First community and sign up for online communications only, in time for next year’s report. It’s much less fuss, much more interactive and you’ll be helping M&S to reduce its impact on our environment.

  • Access to more detailed and interactive content

  • The money saved on printing and postage will help lower our costs

  • Reduces our carbon footprint and saves paper