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Steve has extensive experience across all parts of the business in an M&S career that has spanned more than 25 years. 

He joined Marks & Spencer in 1989 where he progressed in a variety of roles within store management. He joined the office in 1992 as a Merchandiser for Menswear, working across all areas of the Group. In 1998 he became Category Manager in the Furniture Department, leading the team developing the Home Growth Strategy. Steve was appointed Head of Home categories in 2003, going on to become Director of Home in 2004. Between 2004 and 2008 Steve also assumed responsibility for Beauty and New Business Development. 

He was appointed Director of Retail and a member of the Executive Committee in March 2008 and his remit was extended to include E-Commerce in 2009. He was then appointed to the Board in October 2012 as Executive Director of Food before becoming Executive Director of General Merchandise in July 2015. 

In January 2016 it was announced that Steve was being promoted to Chief Executive Officer, and he assumed his role on 2 April 2016. Steve is a Director of Ocado Retail Ltd and a member of the Business in the Community (BITC) Places Committee.