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Harriet joined M&S as HR Director on 21 October 2019. She has extensive retail experience and is a passionate advocate for putting colleagues and stores at the centre of decision making.

Harriet was Senior Vice President, Chief People Officer at McDonald's UK, responsible for a workforce of over 120,000 and driving cultural change to continue the growth of the UK business. Prior to that, she was Interim HR Director at Fenwick's and also spent a large part of her career at the John Lewis Partnership, holding a number of operational and trading roles in John Lewis and Waitrose stores, before moving on to drive several transformation initiatives to modernise the business.

Harriet has chaired the CBI Employment and Skills Advisory Board since February 2019.