We have an aspiration to be a leading major retailer on sustainability, but measuring our progress towards sustainability can never be done using one or even several benchmarks. Sustainability is simply too complex.
The number of sustainability ratings, rankings, indices and awards is growing fast. These ways of measuring, comparing and even rewarding corporate sustainability are very varied. Some are audience focused, others are industry or topic specific. Some highlight performance, others transparency. A number require input from businesses, others rely on publicly available information.
We can’t participate in every benchmark or index. Instead, we prioritise those that we believe are most useful and relevant for us and our stakeholders.
Commitments and targets
We want to be recognised as a leader on transparency in the retail sector.
We aim to achieve leadership positions in all sustainability benchmarks and indexes we participate in and report transparency on our performance.
Benchmarking provides an external perspective on our sustainability performance and transparency. It helps us improve both.
Our stakeholders want to know how we’re dealing with issues that are important to them. Sustainability benchmarks and indices help us understand stakeholders’ concerns, provide us with insights about emerging issues and enable us to assess how we’re performing compared with our peers.
The key benchmarks and indexes we participate in or have supported are outlined below:
Many of these benchmarks and indices rely on information available on our website in order to rate or rank us.
Because we want to become more transparent, we’re always looking for ways to help our stakeholders find out more about what they’re most interested in. If you can’t find what you need on this website, please contact us and we’ll do all we can to help you. Just email PlanA@marks-and-spencer.com
Working with others
Listening, learning, responding and working in partnership is an important part of how we do business.
We’re always ready to listen and learn from others. Our responses to benchmarks and indices are prepared internally, but they always reflect the contributions and opinions of our external Plan A partners. We provide information about these partners on this website.