Packaging and Technical Developer
What qualifications have you achieved?
A Levels – Maths, Physics, Further Maths, Chemistry and Computing
University – Mechanical Engineering at Imperial College London
How did you come to work at M&S?
When I left university I gained some experience working for a local government organisation. I then applied to the M&S graduate scheme and was offered the position as part of the packaging team.
What types of activities does your job entail?
The packaging team provides a technical service to categories. When categories are looking to launch new products or review existing ones, we work together to find the right type of packaging, with the correct designs, quality and consistency to ensure the finished product is attractive, engaging, protects the product and is safe for the customer. I am also involved in sourcing new packaging designs, new materials and researching new technologies that may help to progress our packaging.
How did you first become interested in this field of work?
I have always had an interest in understanding how things work and how they go together. From my school studies I gained an understanding of the chemical and mechanical properties of materials and progressed this further at university.
What are the most interesting aspects of your role?
I love being able to put the theory I have learnt into practice – into everyday situations, which each have their own challenges but the fun part is finding the solutions.
What are the most challenging aspects of your role?
There are loads of new materials and new technologies out there which are all really exciting and I would love to be able roll them all out now. There are a number of things that have to be taken into consideration with new technologies or innovations, such as the equipment that is needed, the practicality of using it and of course cost, which means that not all new inventions are possible, but there are still many that are!
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