The programme

Get ready for your biggest challenge yet

Our programme is more than a fast track to a Commercial Manager. It’s the way for you to get the range of retail expertise you need to develop a long and successful career with us. Through a combination of on-the-job learning, real-life project work, and development activities, you’ll get to know retail management inside out – all while receiving the best reward package on the high street.

So, what do we need from you? As well as two A-levels (or equivalent), you’ll need a solid commercial approach – in other words, a desire to make the most of every sales opportunity that comes along. And you’ll go that extra mile to provide the great customer service we’re known for.

During the 18-month scheme, you'll branch out from your base location with a series of short-term roles in stores around the region. You'll need to be driven and flexible; grabbing hold of the learning opportunities on offer, tackling different shifts and going wherever the role takes you. That way, you'll soon be ready to step into the role of Commercial Manager - coaching and motivating your own team of Section Managers.

The steps below show how the scheme is structured:

Welcome to M&S – this aims to provide a really good induction experience. It introduces you to our organisation and its values, stores and head office, and lasts about two weeks.

Getting to grips – this part of the programme will help you learn about a specific area of our business. Whether it’s a part of General Merchandise, Foods, HR or Operations, you’ll have time to access the relevant learning material, talk to and work alongside others, learn the new tasks and develop your skills both in terms of technical and business competencies.

Putting it into practice – this is all about applying what you’ve learnt to real life scenarios, gaining experience and demonstrating you can meet the required sign-off standards in the process.

Pre-appointment relief – this is something everyone in M&S completes. It’s a key part of the programme, and your chance to put everything you’ve learnt into practice by working at the level of your target job in a different store to where you have been learning.

Performance review and sign-off – this is about regular conversations and reviews with your Line Manager, and you’ll be measured against the technical and competency sign-off statements for the role you are focusing on. Your Line Manager will regularly give you feedback on your performance, and twice a year you'll have a formal review. Your performance record forms the foundation of these reviews, and you’ll be encouraged to use it to help you set personal objectives that support your continued development.

Applications to our 2013 Trainee Management Programme have now closed.

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