Clothing
As one of the largest retailers of clothing in the UK we want to make good quality fashion accessible to all.
Clothing – Customer Assistant
And our clothing teams have a big part to play in helping us achieve this. With their keen eye for detail and appreciation of the latest styles, they help us deliver a service people talk about, by offering expert advice on everything from lingerie to menswear.
Our teams normally specialise in one clothing area, such as ladieswear, but there is the opportunity to gain experience in other areas too. Plus all of our teams receive specialist training to help them develop their skills in key areas such as fitting rooms, the customer ordering desk, serving on the till and our bra measurement service, where we train our assistants to measure by sight alone.
Your role and what you'll need to do it
"They were so enthusiasticabout their new range I got a littlecarried away. David's going to go mad."
You’ll help customers choose clothes that suit and fit them perfectly. You’ll also order products for customers when they're not available in store, offer expert advice when supervising the fitting room and deliver a great service on the till so that customers leave with a positive impression of the store. All of which will require a genuine interest in people, bags of enthusiasm and a passion for providing great service.
A fashion or art qualification would be desirable. And, as you may also be asked to help out around the store during our busiest times, it’s important that you’re comfortable talking to customers.
To give you a better idea of what it is like to be a Customer Assistant, read their profiles.
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