Learning & development

our training opportunities get people talking

We want our people to enjoy their work and feel they have all the skills they need to do their job to the best of their ability. So we offer in-depth training and performance coaching, and regularly assess our people’s development needs to ensure everyone has the support to achieve their potential.

"For once in my life I can truly say that I enjoy going to work every day and I really like the buzz you feel all around the store." Brian

No matter which area of the business you join, you’ll receive an induction that will help you settle into your team, give you a feel for what your role will involve and leave you feeling passionate, inspired and excited about your career with Marks & Spencer.

The following provides a bit more information about the training you can expect in our stores and at head office, and how we look at developing future leaders of the business.


The majority of the training we offer our store teams is on-the-job. It helps them learn in ‘real life’ situations, where they have the benefit of our support should they need it. Our section managers also receive specific training on stock management, driving sales and motivating their teams, while our store managers are regularly assessed to address any senior level development needs they may have.

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