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Shareholder Panel


  • What is the M&S Shareholder Panel?

    At the AGM in 2016, the Chairman, Robert Swannell, announced that M&S would be introducing a shareholder panel aimed at private investors.  The panel will see a selection of private investors invited to M&S’s Head Office a couple of times each year to spend time with the Chairman, CEO and members of the senior management team to discuss the range of issues that matter to them as investors.  It will also provide M&S with an opportunity to update attendees on our progress against our plans, and to obtain feedback from shareholders who are also some of our most loyal customers.

    Details on how to apply to join the panel were included in the January mailing, alongside your dividend documentation and shareholder vouchers.

    Applications to join the panel can be submitted online, via: 
  • How to I register interest in the panel?

    You can register your interest in attending the panel by going to and entering your details, including your name, shareholder reference number and email address, by 4 March 2017.  

  • When do applications close?

    The closing date for applications is 4 March 2017.

  • Why is M&S doing this now?

    In 2016 we invited a number of shareholders to M&S’s Head Office for our very first Shareholder Panel, providing a platform for them to offer their views on the issues that are of most concern to them as investors, and to hear about how the Company is addressing these directly from members of the senior management team. This was hugely successful, and very well received by those who attended, and it was therefore decided to introduce a regular event and for which all registered shareholders can apply to attend.

  • How are attendees selected?

    To ensure fairness, attendees will be selected entirely at random following closure of the registration period.  Successful applicants will be notified by email and provided with further details regarding the arrangements for the panel shortly afterwards.

  • Can I apply to join the panel by phone?

    Applications to join the panel can only be submitted online.

  • Who has been sent the invitation to register?

    All registered Marks & Spencer shareholders and those whose shares are held in the Marks & Spencer Share Service.

    There is no set minimum shareholding that you need to satisfy in order to have been sent the invitation.

  • What if I change my mind after registering?

    If you have submitted an application online but later decide that you no longer want to be considered, you can opt out by emailing

  • What will the data I provide be used for?

    Your data will be used for the purposes of contacting you by email should you be selected to attend the shareholder panel.

    Additionally, the registration website asks if you would like your email address to be retained for the purposes of notifying you of future shareholder panels and/or any other shareholder engagement programmes.  You will only be contacted about these if you indicate your consent by answering ‘yes’ to the relevant question on the site.