Marks & Spencer announces today a partnership with Scottish and Southern Energy (SSE) to launch M&S Energy. M&S Energy will supply electricity and gas to domestic customers and reward them with M&S store vouchers for helping the environment by reducing their energy usage. Customers will also receive M&S vouchers on signing-up and on anniversaries in recognition of their loyalty.
M&S Energy will be sold exclusively through M&S stores and a new website www.mandsenergy.com. It launches in 16 M&S stores and online on Monday 27 October and will be extended to 62 stores nationwide by the end of November 2008*.
Customers will receive useful advice and M&S store vouchers as incentives to encourage them to reduce their energy usage – which will save them money and help the environment. Customers reducing their annual energy usage by 10% in the first year will receive a £15 M&S voucher and those opting for paperless billing will receive an additional £10 voucher.
Dual fuel customers switching to M&S Energy will also receive a £20 M&S voucher on signing and a further £10 voucher for each year they remain with M&S Energy.
Scottish and Southern Energy will secure an equivalent amount of electricity from large scale hydro sources to match the level of electricity used by M&S Energy customers.
Carl Leaver, Director of International, Home & M&S Direct, said: “M&S Energy is an exciting addition to our range of services. The energy sector can be quite complex and we want to make it simpler for our customers. We also understand that the cost of living has risen for many customers and we hope to encourage them to save money by reducing their energy usage, as well as giving M&S store vouchers as rewards for doing so.”
“Our partnership with Scottish and Southern Energy is based on our shared commitment to offer great value products supported by excellent service. Together we’ve developed an extremely competitively priced product that will help M&S Energy customers to help the environment.”
Alistair Phillips-Davies, Energy Supply Director of Scottish and Southern Energy, said: “I believe M&S and SSE have both shown industry leadership through best-in-sector customer service. I am confident that our partnership will deliver a market-leading product, entirely in keeping with the need to keep energy use as affordable and sustainable as possible. It shows that energy supply in this country is constantly evolving, with new products, services and ways of communicating with customers.”
The M&S Energy website, www.mandsenergy.com, launches on Monday 27 October and will include a savings calculator that will help customers work out how much money they can save by switching to M&S Energy and reducing their energy consumption.
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For more information, please call:
Clare Wilkes M&S 0208 718 8642 / 07831 829891
Justyn Smith SSE 0845 0760 530
Notes to Editors
? The electricity provided to M&S Energy customers has the Renewable Electricity Guarantee of Origin (REGO). The aggregate annual consumption of electricity is paired with the equivalent amount of electricity generated from large scale hydro sources.
? Based on the average "dual fuel" standard tariff bill paying by direct debit and based on average domestic consumptions (3,300 kWh electricity per annum and 20,500 kWh gas per annum), customers will pay £1,196 per annum. Includes VAT at 5%.
*M&S Energy will be launched nationwide in the following 62 stores over a four week period from Monday 27 October:
? Scotland: Glasgow Pollock, Falkirk, Glasgow Argyll Street, Glasgow Sauchiehall Street
? North West: Bolton, Bolton Middlebrook, Manchester, Trafford Park, Warrington, Warrington Gemini, Liverpool, Chester
? North East: Newcastle, Metro Centre, Teeside Retail Park, Middlesborough, Meadowhall, Doncaster, Sheffield, Rotherham
? Midlands: Lincoln, Chesterfield, Nottingham, Burton-On-Trent, Stroke-On-Trent, Shrewsbury, Telford, Wolverhampton, Merry Hill, Birmingham, Solihull, The Fort, Leicester, Fosse Park, Tamworth, Coventry
? South Wales: Cwmbran, Culverhouse, Talbot Green
? London: Marble Arch, Pantheon, Kensington, London Colney,
? South East: Maidstone, Hempstead Valley, Canterbury, Bluewater, Bromley, Crawley, Redhill, Croydon
? South: Bournemouth, Castlepoint, Hedge End, Camberley
? South West Swindon, Oxford, Banbury, Reading, Bristol, Cribbs Causeway, Gloucester
M&S Energy will offer the following incentives:
? Each Electricity customer will receive £10 worth of M&S gift vouchers and each Dual Fuel customer will receive £20 worth of M&S gift vouchers on successful registration to M&S Energy
? When an energy reduction of 10% or more across the set 12 month period is achieved at the same property, Dual Fuel and Electricity Economy 7 two rate tariff customers will each receive £15 worth of M&S gift vouchers. M&S Energy customers on Electricity single rate tariff will receive £5 worth of M&S gift vouchers. The same value of voucher will be received for each year an energy reduction of 10% or more is achieved at the same property compared to the previous review period
? Electricity customers will receive £5 worth of M&S gift vouchers and Dual Fuel customers will receive £10 worth of M&S gift vouchers for each year they remain with M&S Energy
? Electricity single rate tariff customers will receive £5 worth of M&S gift vouchers and Dual Fuel and Electricity Economy 7 two rate tariff customers will each receive £10 worth of M&S gift vouchers when they sign up for paperless billing.
SSE
? Scottish and Southern Energy is one of the UK’s leading energy companies, involved in the generation, distribution and supply of electricity and in the storage, distribution and supply of gas.
? It supplies energy to more than 8.5 million customers throughout the country, is independently-recognised as the best energy supplier for customer service and is the UK’s leading generator of electricity from renewable sources.
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