How we do business

This part of our website tells you about how M&S manages its social, environmental and ethical responsibilities. We believe that taking a considered and responsible approach is an integral part of how we run our day to day activities.

Plan A

Plan A - Because there is no Plan B 

About Plan A

Our responses to many of the most important social, environmental and ethical challenges we face are contained in our 100 Plan A commitments which were launched in January 2007 and set sustainability targets for 2012.