M&S is one of the UK’s leading retailers, with 1,382 stores worldwide. We are committed to delivering sustainable value for our stakeholders and making every moment special through the high quality, own brand food, clothing and home products we offer in our stores and online, both in the UK and internationally.
Quality, innovation and choice are the hallmarks of our Food business, which accounts for 58% of our turnover. We have 914 UK stores, including 222 owned and 349 franchise Simply Food stores. Our customers turn to us for innovative, great value products, whether they are looking for the convenience of incredible food prepared for them, healthy cooking inspiration or for something different to celebrate a special occasion.
As one of the UK’s leading retailers, we sell stylish, high-quality, own brand Womenswear, Lingerie, Menswear, Kidswear, Beauty and Home products, serving customers through our 302 full-line stores and website, M&S.com. Our Clothing & Home business accounts for 42% of our turnover. We are the UK’s largest clothing retailer by value and we have market-leading positions in Womenswear, Lingerie and Menswear.
We have 468 stores across Europe, Asia and the Middle East. We operate through three different business models – owned, franchise and joint venture – to bring our quality Clothing & Home collections and Food ranges to our international customers. We also have a growing international online business delivered through localised owned and franchise websites and through partnerships with leading marketplaces.
For 132 years, our customers have trusted M&S to behave in a responsible way. The commitments we make through Plan A ensure that we make a positive difference, whether it’s sourcing responsibly, conserving energy, reducing waste or supporting the communities we serve. In a world facing rapidly growing environmental and social challenges, we believe we can make a difference by leading the way on truly sustainable change.
> READ MORE IN OUR ANNUAL REPORT ONLINE OR DOWNLOAD AS A PDF
> READ MORE IN OUR PLAN A REPORT ONLINE OR DOWNLOAD AS A PDF